Recoveries Specialist

Procare Group; Brisbane; Vor Ort; AUD 70.000 - 90.000; Vollzeit

Zusammenfassung

Procare Group is seeking a Recoveries Specialist to join our Brisbane-based team. You will manage end-to-end recoveries within a claims portfolio, coordinating with internal and external stakeholders to maximise recovery potential.

Experience in loss adjusting, property or motor claims is preferred, and the role suits a proactive, detail‑oriented professional. This full-time position offers a supportive culture and career growth within a leading national insurer risk and solutions services

Qualifikationen

• 1-2 years of experience in a similar role.
• Background in commercial property and liability claims management.
• Experience in motor vehicle claims desirable.
• Strong customer service and ability to engage stakeholders.
• Excellent organisational and time management skills.
• Outstanding negotiation and written/verbal communication abilities.
• Capacity to work autonomously and manage competing priorities.
• Knowledge of legal and court processes advantageous.
• Intermediate PC skills and proficiency in relevant systems.

Aufgaben

• Managing the end-to-end recoveries process within a portfolio of claims.
• Effectively and efficiently communicating with internal and external stakeholders.
• Negotiating the recovery of claims (insured and uninsured) to maximise recovery potential.
• Driving timely recovery of funds while maintaining a client-focused approach.
• Accurately recording and managing work through relevant systems and processes.
• Providing ad-hoc administrative and team support as required.

Kenntnisse

Customer service

Negotiation

Communication

Organisation

Time management

Stakeholder engagement

Autonomy

Tools

PC skills

Systems proficiency

Jobbeschreibung

• Join a leading national provider of insurance risk and solutions services!
• Supportive and collaborative team and management!
• Attractive bonus incentive scheme on offer!

From a family-started company to an ever-growing leading national business, we’re committed to being the most respected national insurance risk and solutions services provider in Australia.

Are you a motivated professional with a passion for recoveries and claims management? Due to continued growth, Procare Group is seeking an enthusiastic Recoveries Specialist to join our collaborative, supportive, and hardworking team in Hamilton, Brisbane.

This full-time role is perfect for someone with experience in loss adjusting, property, or motor claims recoveries, who thrives in a fast-paced environment and is ready to make an impact.

Why Join Procare?

At Procare Group, we pride ourselves on our values of integrity, expertise, client-focus, and collaboration. You’ll be part of a team where your contributions are valued, and where you’ll have opportunities to grow and develop your career in a dynamic and supportive workplace.

Key Responsibilities

• Managing the end-to-end recoveries process within a portfolio of claims.
• Effectively and efficiently communicating with internal and external stakeholders.
• Negotiating the recovery of claims (both insured and uninsured) to maximise recovery potential.
• Driving timely recovery of funds while maintaining a client-focused approach.
• Accurately recording and managing work through relevant systems and processes.
• Providing ad-hoc administrative and team support as required.

About You

• 1-2 years of experience in a similar role (preferred).
• Background in commercial property and liability claims management (preferred).
• Experience in motor vehicle claims (desirable but not essential).
• Strong customer service skills and ability to engage effectively with stakeholders.
• Excellent organisational and time management skills.
• Outstanding negotiation skills and written/verbal communication abilities.
• Capacity to work autonomously and manage competing priorities.
• Knowledge of legal and court processes (advantageous).
• Intermediate PC skills and proficiency in relevant systems.

What We Offer

• A supportive and inclusive team culture.
• Opportunities for professional growth and career development.
• A convenient Brisbane CBD location.
• A chance to work with a market leader in insurance solutions.

If you’re ready to take the next step in your career and contribute to a growing organisation, we’d love to hear from you!