Claims Operations Coordinator

UNSW International; Sydney; Presencial; AUD 60.000 - 70.000; A tiempo parcial

Descripción de la vacante

UNSW Sydney is seeking a Claims Administrator to provide proactive, accurate administrative support to the Claims Team. You will coordinate the administrative progression of employee pay claims, maintain records, and prepare standard correspondence in line with UNSW processes.

Working 35 hours per week on a casual basis until the end of 2026, you’ll liaise with Payroll Compliance, Finance, Salaries, and stakeholders to ensure timely resolution of claims while upholding confidentiality and UNSW

Formación

• Relevant qualification with strong administrative work experience.
• Excellent level of skills in Microsoft Office software and other applications/databases.

Responsabilidades

• Manage claims intake, acknowledge new claims, and complete initial administrative triage.
• Coordinate claim workflows by tracking progress, maintaining action logs, and following up on outstanding items.
• Maintain accurate, confidential records, trackers, file notes, and claim documentation.
• Prepare and proofread standard correspondence, remediation letters, and claim-related documents for review.
• Liaise with employees and internal stakeholders to obtain information and coordinate administrative processes.
• Update reports, monitor claim status and ageing, and support process improvements.
• Ensure compliance with confidentiality, record-keeping, health and safety requirements, and UNSW policies and values.

Conocimientos

Attention to detail

Organisational skills

Educación

Administrative qualification

Herramientas

Microsoft Office

Descripción del empleo

UNSW Sydney is seeking a Claims Administrator to provide proactive, accurate administrative support to the Claims Team. You will coordinate the administrative progression of employee pay claims, maintain records, and prepare standard correspondence in line with UNSW processes.

Working 35 hours per week on a casual basis until the end of 2026, you’ll liaise with Payroll Compliance, Finance, Salaries, and stakeholders to ensure timely resolution of claims while upholding confidentiality and UNSW