Claims Executive - End-to-End Insurance & Client Care

McLardy McShane Insurance Advisors; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Paid parental leave

Career growth

Competitive salary

Leave entitlements

Job summary

McLardy McShane Insurance Advisors in Sydney CBD is seeking a motivated Claims Executive to manage end-to-end insurance claims across commercial, motor, home, property and liability lines, delivering timely updates and exceptional service.

You should have 2–5 years in claims, strong communication and organisation, plus experience with claims management systems and insurance legislation. Tier 1 Insurance qualification (or willingness to obtain) is preferred.

Qualifications

• 2–5 years of experience in insurance claims management.
• Tier 1 Insurance qualification or willingness to obtain.
• Excellent communication and customer service skills.
• Strong knowledge of claims processes and relevant legislation.
• Experience using claims management systems.

Responsibilities

• Manage end-to-end insurance claims within delegated authority levels.
• Assess claim documentation, policy coverage, liability, and damages.
• Maintain accurate and up-to-date claim records in internal systems.
• Monitor claim progress to meet service standards and turnaround times.
• Liaise with brokers, assessors, repairers, and third parties.

Skills

Claims management

Customer service

Communication

Organization

Empathy

Multi-tasking

Regulatory knowledge

Claims systems

Problem solving

Education

Tier 1 Insurance qualification

Tools

Claims management systems

Job description

McLardy McShane Insurance Advisors in Sydney CBD is seeking a motivated Claims Executive to manage end-to-end insurance claims across commercial, motor, home, property and liability lines, delivering timely updates and exceptional service.

You should have 2–5 years in claims, strong communication and organisation, plus experience with claims management systems and insurance legislation. Tier 1 Insurance qualification (or willingness to obtain) is preferred.