Claim Assistant/Technical Analyst

Sedgwick; Western Australia; Ibrido; AUD 48.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

Sedgwick University Australia access

Descrizione del lavoro

Sedgwick is seeking a detail‑oriented administrator to support Loss Adjusters with claims processing and documentation in a hybrid Perth/Melbourne environment. This full‑time role focuses on data entry, payments, and stakeholder communications to keep claims moving toward settlement.

The successful candidate will have experience in administration, insurance, or customer service, be well organized, and capable of handling 1.30pm–8pm shifts.

Competenze

• Previous administration, insurance or customer service experience in a corporate environment
• Well organised and good communication skills
• Open to working from 1.30pm to 8pm
• Motivated to build a career in insurance
• Open to new learning experiences

Mansioni

• Set up and enter new claims into the system
• Update the system with review notes and additional inputs
• Process payments
• Manage communications through calls and emails to all stakeholders including the Customers, Brokers and Insurers.
• Assist with driving claims to settlement.

Conoscenze

Customer service

Administration

Communication skills

Insurance knowledge

Descrizione del lavoro

AU-Perth

Melbourne

Perth

Full time

R77523

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

What you will do in your new role

You will focus on providing outstanding service and claims administration to our Loss Adjusters. On a regular basis you will:

• Set up and enter new claims into the system
• Update the system with review notes and additional inputs
• Process payments
• Manage communications through calls and emails to all stakeholders including the Customers, Brokers and Insurers.
• Assist with driving claims to settlement.

Important for your success

• Previous administration, insurance or customer service experience in a corporate environment
• Well organised and good communication skills.
• Open to working from 1.30pm to 8pm
• Motivated to build a career in insurance
• Open to new learning experiences

What you will get

• A structured and supportive career pathway that can lead you into becoming a loss adjuster or claims consultant
• A bespoke hybrid working environment - we will support you on what works best
• Entry to Sedgwick University Australia - our very own training framework to provide you with opportunity to complete a wide range of courses

Sedgwick is an Equal Opportunity Employer.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com