Commercial Loss Adjuster

Sedgwick; Gold Coast City; Híbrido; AUD 70 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid working arrangement

Sedgwick Australia University – access

+0.5% on top of Superannuation

Domestic and International Career Path

Colleague Resource Groups – inclusive

Resumo da oferta

Sedgwick is seeking a capable Loss Adjuster to manage a portfolio of domestic and commercial property claims from initial advice through to settlement. You will determine loss extent, investigate efficiently, and deliver services aligned with client standards.

The role emphasizes autonomous work, strong communication, negotiation, and relationship-building to ensure an excellent claims experience for clients and colleagues alike.

Qualificações

• Experience in claims management, claims assessment or estimating.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work autonomously, handle multiple tasks/cases and manage customer interactions.

Responsabilidades

• Manage a portfolio of domestic/commercial property claims from first advice to settlement.
• Determine extent and cause of loss via effective investigation methods.
• Deliver loss adjusting services that meet client service standards.
• Project manage rectification/remediation/reinstatement of damaged property.
• Deliver an exceptional claims experience by collaborating with support colleagues.

Conhecimentos

Claims management

Communication

Negotiation

Relationship-building

Autonomy

Formação académica

Diploma of Loss Adjusting

Trade qualifications

Descrição da oferta de emprego

What are my accountabilities?

Manage a portfolio of domestic/commercial property claims from first advice to settlement;

Determine extent and cause of loss via the most effective, efficient and client and customer-focused method of investigation

Deliver loss adjusting services that meet or exceed the service standards required by the client

Project manage the rectification, remediation or re-instatement of damaged property

Deliver an exceptional claims experience by working collaboratively and constructively with support colleagues

About you

Experience in claims management, claims assessment or estimating

Trade qualifications and/or Diploma of Loss Adjusting would be favourable but not mandatory.

Ability to work autonomously, handle multiple tasks/cases and manage customer interactions.

Excellent communication, negotiation, and relationship-building skills

Caring Culture

It’s at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.

If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.

Why Sedgwick?

Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

Every day, our colleagues are working to make the world better. They’re helping people recover after an injury or illness. They’re assisting with damage from a natural disaster. They’re even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.

Whether you’re in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there’s a place for you here to be a force for good.

Some of the Benefits of working with us are:

• Hybrid working arrangement. #LI-Hybrid
• Sedgwick Australia University – access to more than 15,000 courses on demand and opportunities to continue formal education
• +0.5% on top of Superannuation Guarantee
• Domestic and International Career Pathways
• Sedgwick Colleague Resource Groups – international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace