Loss Adjuster, MCL

Sedgwick; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working arrangement

Professional development

+0.5% on top of Superannuation

Career pathways

Job summary

Sedgwick Brisbane is seeking an experienced Loss Adjuster to join the MCL Property team. You will resolve insurance claims, assess loss, liability and quantum while coordinating remediation and reinstatement efforts. The role involves proactive client communication and mentoring junior colleagues.

Reporting to the Head of MCL - Property, you will work in a dynamic environment handling domestic and commercial losses, with opportunities for growth within Sedgwick’s global network.

Qualifications

• 8+ years in insurance loss adjusting or equivalent AQF IV
• ANZIIF or AICLA qualification required
• Knowledge of processing insurance claims and associated regulations
• Experience with domestic and commercial losses
• Strong service delivery to insurers, customers and brokers

Responsibilities

• Resolve insurance claims, determine cause, liability and quantum
• Proactive communication with client about findings and solutions
• Lead remediation/reinstatement of damaged property including emergencies
• Verify loss details and quantify reinstatement work
• Coach and mentor junior staff

Skills

Loss adjusting

Insurance claims

Client service

Education

AQF Certificate IV

ANZIIF or AICLA

Job description

Brisbane

Full time

R79538

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Loss Adjuster, MCL

Title: Loss Adjuster, MCL

Location: Brisbane

Joining Sedgwick’s Professional Services Division means you will have the opportunity to develop, grow and progress, learning from the best in industry. A career with us is a rewarding, prosperous and an exciting one where no two days are the same; you will be challenged and developed and have career fulfilment. We are currently looking for an experienced Loss Adjuster to join the MCL Property team based in Brisbane. Reporting to the Head of MCL - Property, this role will see you use your skills and knowledge to resolve insurance claims.

What are my accountabilities?

• You will use your skills to resolve insurance claims and examine reported insurance losses to establish the cause, liability and quantum
• Proactive communication with the client and customer about initial findings and potential solutions
• Project manage the rectification, remediation or re-instatement of damaged property including emergency repairs with appropriate experts in a seamless and connected process
• Verify the nature and extent of loss/damage and quantity the work of reinstatement (material damage claims)
• You will provide coaching and mentoring to those more junior and still developing

About you:

• Minimum 8 years insurance loss adjusting experience or AQF Certificate IV
• Relevant industry qualifications, particularly ANZIIF or AICLA or equivalent
• Knowledge and understanding of the principle and procedures for processing insurance claims
• Knowledge of claims regulations and legislations
• Experience working within the insurance industry on domestic and commercial losses
• Proven technical competency and a strong service delivery focus for clients, including insurers, customers and brokers

Caring Counts

It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.

Sedgwick is an equal opportunity employer; we are committed to ensuring that our recruitment process is fair and accessible for all candidates.

If you require any special accommodations, we encourage you to let us know at the time of your application.

Why Sedgwick?

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for!

Some of the Benefits of working with us are:

• Hybrid working arrangement. #LI-Hybrid
• Professional Development through Sedgwick Australia University
• +0.5 % on top of Superannuation Guarantee
• Domestic and International Career Pathways

Want to know more about Sedgwick and what we do? Please visit our website https://www.sedgwick.com/about-us

Sedgwick is an Equal Opportunity Employer.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com