Chiropractic Assistant

In Spirit Chiropractic; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Job summary

In Spirit Chiropractic in Melbourne welcomes a warm, organised Chiropractic Assistant to join the team. You will work closely with the Principal Chiropractor to ensure every visit is smooth, from greeting families to handling bookings and payments.

The role requires initiative, reliability and a proactive approach to daily tasks, with opportunities to learn and support babies, children and parents. Experience in reception or healthcare is helpful, but a positive attitude, strong organisational

Qualifications

• Warm, personable candidate with a friendly approach to families and children.
• Reliable, punctual and attentive to detail in daily tasks.
• Excellent communication and ability to prioritise during busy periods.
• Comfortable learning new software and handling technology.
• Experience in healthcare reception is valued, attitude matters most.

Responsibilities

• Welcome clients and families and help them feel comfortable and cared for.
• Manage appointments, bookings, rescheduling, cancellations and waiting lists.
• Respond to phone calls, emails and messages professionally.
• Follow up new client enquiries, missed appointments and outstanding administrative tasks.
• Process payments, issue receipts and maintain accurate client records.
• Guide new clients through paperwork and procedures.
• Assist with posture photos and nervous system scan collection under direction.
• Keep reception and treatment areas clean and organised.
• Complete opening and closing procedures and monitor supplies.
• Use practice software and automated systems confidently and respond to tasks personally.

Skills

Customer service

Administration

Organised

Proactive

Communication

Tech-savvy

Tools

Practice software

Job description

We are looking for a warm, organised and proactive Chiropractic Assistant to work closely with our Principal Chiropractor, Dr Nick Harvey. The role involves creating an excellent client experience and managing the daily details that keep the practice running smoothly. We want someone who notices what needs doing, takes initiative and follows tasks through to completion.

Key responsibilities

• Welcome clients and families and help them feel comfortable and cared for.
• Manage appointments, bookings, rescheduling, cancellations and waiting lists.
• Respond to phone calls, emails and messages professionally.
• Follow up new client enquiries, missed appointments and outstanding administrative tasks.
• Process payments, issue receipts and maintain accurate client records.
• Guide new clients through paperwork, practice procedures and what to expect during their visits.
• Assist with posture photographs and Insight nervous system scan collection once appropriately trained and under the chiropractor's direction.
• Keep reception, assessment rooms and adjusting areas clean, organised and ready for clients.
• Complete opening and closing procedures and monitor supplies.
• Use practice software and automated systems confidently, attending to tasks that need a personal response.

About you

• Warm, personable and comfortable working with families, babies and children.
• Reliable, punctual and attentive to detail.
• Organised and able to prioritise during busy periods.
• Proactive and willing to take ownership of responsibilities.
• A clear communicator and attentive listener.
• Comfortable with technology and learning new systems.
• Open to feedback and willing to learn our approach.
• Interested in chiropractic, health and wellbeing.
• Relevant reception, administration, customer service or healthcare experience would be valuable. Previous chiropractic assistant experience is welcome, but attitude, reliability, organisation and willingness to learn are especially important.

About us

In Spirit Chiropractic is a family-focused chiropractic practice with a particular passion for supporting babies, children, mums and families. Our approach centres on chiropractic care, the nervous system, connection and creating an environment where clients feel seen, heard and supported.