Chief Interpreter & Language Services Leader - Part Time

St Vincent's Private Hospital Brisbane; Melbourne; Hybrid; AUD 97,000 - 107,000; Part time

Benefits offered by this job

Wellbeing initiatives

Employee counselling

Flexible working arrangements

Fitness Passport

Salary packaging

Fitzroy location access

Discounts and promotions

Professional development

Culture of continuous improvement

Job summary

St Vincent’s Private Hospital Brisbane is seeking an experienced Language Services leader to head the Language Services Department at SVHM Melbourne on a fixed-term, part-time basis. You will oversee interpreters, booking clerks and external agencies while driving the Primaxis IMS rollout and service improvements.

The role requires NAATI certification, strong leadership, and stakeholder engagement within a busy healthcare setting; salary range is AUD 96,560 to 106,763 per year, pro rata for 32

Qualifications

• Current NAATI Certification.
• Demonstrated experience managing and/or leading a Language Services or Interpreter Services function.
• Strong leadership and people management skills, with the ability to support teams through periods of change.
• Experience in service improvement, project implementation and/or change management would be highly regarded.
• Excellent organisational, communication and stakeholder engagement skills.
• Ability to effectively manage competing priorities within a busy healthcare environment.
• Current National Criminal History Check, or willingness to obtain one.

Responsibilities

• Provide operational leadership and day-to-day management of the Language Services Department.
• Lead and support in-house interpreters, casual staff and booking clerks, while coordinating services provided by external interpreter agencies.
• Lead and support the implementation of the Primaxis Interpreter Management System (IMS), including the development and embedding of new processes.
• Ensure the delivery of timely, effective and patient-centred interpreting and translation services across SVHM.
• Support quality improvement projects and initiatives within Language Services.
• Monitor service delivery and identify opportunities to improve processes, efficiency and the patient experience.
• Work collaboratively with clinical teams, Allied Health leadership and key internal and external stakeholders.

Skills

Leadership

Communication

Stakeholder engagement

Education

NAATI Certification

Job description

St Vincent’s Private Hospital Brisbane is seeking an experienced Language Services leader to head the Language Services Department at SVHM Melbourne on a fixed-term, part-time basis. You will oversee interpreters, booking clerks and external agencies while driving the Primaxis IMS rollout and service improvements.

The role requires NAATI certification, strong leadership, and stakeholder engagement within a busy healthcare setting; salary range is AUD 96,560 to 106,763 per year, pro rata for 32