Chicken Hero Team Member

Chicken Treat; Western Australia; Sur place; AUD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Life Insurance

Enhanced Pension Scheme

Employee Assistance Programme

Training & Development

Employee Recognition Scheme

Online Discounts

Résumé du poste

MFG is seeking an Area Manager to lead field operations across a portfolio of stores. You will oversee new store openings, training delivery, and ensure adherence to brand standards and operational excellence.

Responsibilities include training, compliance monitoring, and regional stakeholder engagement, with travel across the field-based Perth area. Strong leadership and QSR background essential.

Qualifications

• Minimum 2 years' management experience in a Quick Service Restaurant (QSR) environment.
• Strong understanding of retail, foodservice, and forecourt operations.
• Excellent communication and stakeholder management skills.
• Strong planning, organisation, and time-management capabilities.

Responsabilités

• Lead and support the opening of new franchise locations across the UK.
• Deliver comprehensive pre-opening training programmes to store teams and management.
• Ensure site teams operate in line with franchisor standards and procedures.
• Support recruitment and onboarding activities for new store openings.
• Coordinate and manage franchise training plans, course attendance, and development programmes.
• Conduct regular site visits to assess performance, training, and compliance with brand standards.
• Monitor adherence to franchisor regulations and implement corrective actions.
• Partner with Managers to address audit findings and restore compliance.
• Maintain training matrices and provide monthly performance dashboards.

Connaissances

Team leadership

Stakeholder management

Communication

Planning & organisation

Independent work

Description du poste

Job Description

The Vacancy

Location: Field-Based Perth

About the Role

We are looking for an experienced and passionate Area Manager to join our growing franchise operations team. This is a unique opportunity to play a pivotal role in the successful launch of new Greggs franchise locations while ensuring existing stores consistently deliver exceptional brand standards and operational excellence.

Working closely with Contract Managers, Franchise Brand Managers, and key stakeholders, you will lead training, compliance, and operational support across a portfolio of sites nationwide. From pre-opening preparation through to ongoing performance management, you will be instrumental in driving compliance, capability, and commercial success.

What You'll Be Doing

New Store Openings & Training

• Lead and support the successful opening of new franchise locations across the UK.
• Deliver comprehensive pre-opening training programmes to store teams and management.
• Ensure all site teams fully understand and operate in line with franchisor standards and procedures.
• Support recruitment and onboarding activities for new store openings.
• Coordinate and manage franchise training plans, course attendance, and development programmes.

Compliance & Operational Excellence

• Conduct regular site visits to assess operational performance, training effectiveness, and compliance with brand standards.
• Monitor adherence to franchisor regulations and implement corrective actions where required.
• Partner with Contract Managers and Brand Managers to address audit findings and restore compliance.
• Maintain and manage training matrices, providing monthly performance and compliance dashboards across your region.
• Support the delivery of franchisor audits and ensure action plans are completed effectively.

Stakeholder Management

• Build strong relationships with key stakeholders across MFG, Greggs, and franchise partners.
• Work collaboratively with Contract Managers to ensure consistent operational standards.
• Attend and contribute to monthly meetings at Head Office, sharing insights, progress, and best practice.
• Provide cover and support for other Area Managers and Brand Managers when required by the business.

About You

We're looking for a self-motivated operational leader who thrives in a fast-paced retail and foodservice environment.

• Minimum 2 years' management experience within a Quick Service Restaurant (QSR) environment.
• Strong understanding of retail, foodservice, and forecourt operations.
• Excellent communication and stakeholder management skills.
• Strong planning, organisation, and time-management capabilities.
• Ability to work independently while collaborating effectively with wider teams.
• Proven ability to drive compliance, training, and operational standards.
• Sound understanding of relevant food safety and operational legislation.

Please note: This is a field-based position requiring extensive travel across the UK. Flexibility is essential, and additional hours may occasionally be required to support business needs and new store openings.

The Company

MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms.

We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.

The Benefits

Life Insurance

Enhanced Pension Scheme

Employee Assistance Programme

Training & Development

Employee Recognition Scheme

Online Discounts

Our People

We are creative and fearless in our work.

• Accountability

We take ownership of our work and lead from the front.

• Teamwork

We collaborate widely and build supportive environments.