Chef: Craft Memorable Dining Experiences

Endeavour Group Careers; Gold Coast City; Vor Ort; AUD 68.000 - 83.000; Vollzeit

Benefits dieser Stelle

OTE up to $75,000+ per annum plussuper

Fully Maintained Vehicle + Fuel Card +

8 Weeks of Employer Paid ParentalLeave

Family Vehicle Subscription Discount

Be part of a growing, forward-thinking

Zusammenfassung

Karmo is Australia’s largest car subscription provider seeking a Customer Experience Consultant on the Gold Coast. You’ll guide customers to the best vehicle plan, deliver outstanding service, and collaborate across teams to ensure a seamless journey from onboarding to renewals.

Ideal candidates bring strong communication, customer-first mindset, and experience with CRM systems. A valid Australian driver’s licence is required. Mon-Fri, full-time with a maintained vehicle and benefits on offer.

Qualifikationen

• Strong communication and relationship-building skills.
• Customer-first mindset with the ability to navigate objections confidently.
• High attention to detail and strong organisational skills.
• Initiative, adaptability, and a solutions-focused approach.
• Experience navigating multiple CRM platforms and technology.

Aufgaben

• Guide customers to the best vehicle subscription for their needs.
• Deliver outstanding service that drives loyalty and repeat business.
• Work collaboratively with the team to meet customer and business goals.
• Support customers throughout their lifecycle from onboarding to renewals and returns.
• Collaborate with operations, sales and delivery teams to ensure a seamless experience.
• Handle customer feedback and resolve issues quickly and professionally.

Kenntnisse

Customer Service

CRM Systems

Communication

Relationship Building

Problem Solving

Tools

CRM Software

Jobbeschreibung

Customer Experience Consultant

Posted today

Job Description

Are you passionate about helping people find the perfect car, hassle-free?

At Karmo, we make car ownership simple, flexible and stress-free through our vehicle subscription service. We’re on the lookout for a Customer Experience Consultant who’s passionate about helping customers find the right car and enjoy every step of their Karmo journey.

What You’ll Be Doing

• Guide customers to the best vehicle subscription for their needs.
• Deliver outstanding service that drives loyalty and repeat business.
• Work collaboratively with the team to meet customer and business goals.
• Support customers throughout their lifecycle from onboarding to renewals and returns.
• Collaborate with operations, sales and delivery teams to ensure a seamless experience.
• Handle customer feedback and resolve issues quickly and professionally.

What You’ll Bring

• Automotive experience in a dealership, rental, or customer-facing environment is desired but not essential.
• Extensive customer service experience with a genuine passion for helping people.
• Excellent communication skills, with the ability to build rapport and handle a variety of customer interactions professionally.
• Experience using multiple CRM systems and confidence navigating new technology platforms.
• A current, valid Australian Driver’s Licence is a must.
• Strong attention to detail and problem-solving skills.
• A positive attitude and drive to grow with an expanding business.

What’s In It For You

• OTE (On Target Earnings) up to $75,000+ per annum plus super
• Monday to Friday | 08:30am till 5:00pm
• Fully Maintained Vehicle + Fuel Card + Toll Tag (T&C’s apply)
• 8 Weeks of Employer Paid Parental Leave
• Family Vehicle Subscription Discount
• Be part of a growing, forward-thinking business in the automotive space

About The Company

Karmo is Australia’s largest car subscription provider, leading a fast-growing movement toward flexible, affordable, and convenient vehicle access.

Required

• Strong communication and relationship-building skills
• A customer-first mindset with the ability to navigate objections confidently
• High attention to detail and strong organisational skills
• Initiative, adaptability, and a solutions-focused approach
• The ability to work collaboratively in a fast-paced environment

Nice to Have

• Exposure to POS/CRM or related systems

Join Our Team

Ready to bring your customer-centric approach to a dynamic automotive business? Apply now with your resume and a brief cover letter outlining why you’d be a great fit.