Change Manager - Digital Program (OneCouncil)

Careers at Council; Campbelltown; On-site; AUD 149,000 - 162,000; Full time

Benefits offered by this job

Onsite parking

Fortnightly Pay

Generous leave provisions

3-year contract (35 hrs/week)

Job summary

Campbelltown City Council is seeking a Change Manager for the Digital Program (OneCouncil) to lead organisational change across a major SaaS transformation. You will craft change, communications and training strategies to drive readiness and adoption, working with executives, governance groups and project teams.

Required are tertiary qualifications in a relevant discipline, extensive change management experience on ERP programs, and strong stakeholder engagement.

Qualifications

• Experience leading organisational change management on large, multi‑year ERP programs.
• Demonstrated use of Prosci methodology and ADKAR for adoption and reinforcement.
• Experience delivering training at scale and coordinating with vendors/partners.
• Proven ability to develop program communications for executives to frontline staff.
• Strong stakeholder engagement and ability to influence without line authority.

Responsibilities

• Lead organisational change management for the OneCouncil program.
• Develop and deliver change, communication and training strategies.
• Measure adoption and change readiness across modules.

Skills

Prosci certification

Change management leadership

ERP implementation experience

ADKAR methodology

Stakeholder engagement

Training needs analysis

Communications planning

Vendor coordination

Education

Tertiary qualifications in a relevant discipline

Tools

TechnologyOne OneCouncil

Job description

Change Manager - Digital Program (OneCouncil)

Change Manager - Digital Program (OneCouncil)

• Lead the program change stream
• Great team and community environment
• Temporary full-time position, working 35 hours per week (3-year contract)
• Salary from $149,302.83 to $161,869.03 per annum + 12% super

About us:
We are not your usual, we are upbeat, resourceful and determined. Our staff and community are at the core of what we do which is why we are looking for new ways to work together and serve our community through exceptional customer experience.
Naturally welcoming, we share good-natured humour and positivity. We aim to inspire a sense of possibility and create opportunities for all by rolling up our sleeves. Our workplace is agile and flexible, keeping ahead of the times. Be a part of it, let’s get something started!

About the role:

This role leads organisational change management for the OneCouncil Program, Council’s digital transformation initiative, delivering the transition from multiple legacy systems to a modern enterprise SaaS platform.

The position is responsible for developing and delivering change, communication and training strategies across all program modules, applying the Prosci Change Management Methodology and ADKAR framework to drive readiness, adoption and long-term business outcomes. Working closely with Executive Sponsors, Programme Control Groups, business leaders and project teams, the role builds organisational capability, measures adoption and change readiness, and influences successful implementation across Council without direct line authority.

To succeed in this role you will demonstrate the following key skills and attributes:

• Tertiary qualifications in a relevant discipline; and/or extensive professional experience. Prosci certification is strongly preferred.
• Substantial experience leading organisational change management on large, multi-year ERP or enterprise system programs; experience with TechnologyOne OneCouncil or a comparable Tier 1 ERP implementation is highly regarded.
• Demonstrated practical application of the Prosci Methodology, including the 3-Phase Process at program level and ADKAR for adoption and reinforcement measurement.
• Proven experience leading training needs analysis at scale across corporate and field-based workforces, and coordinating and quality assuring training delivered by vendors, implementation partners and internal trainers.
• Demonstrated experience developing and executing program communications plans across executive, management and frontline audiences.
• Excellent stakeholder engagement skills, with demonstrated ability to work with executives, governance groups, vendors and implementation partners.
• Demonstrated ability to influence and secure commitment across divisions without line authority.
• Commitment to living our values of respect, integrity, teamwork, trust and optimism. It is through respect, integrity and teamwork that we build trust and create optimism for Campbelltown’s future.

As a member of our friendly and passionate team, you’ll receive the following benefits:

• Onsite parking and convenient office location directly opposite Campbelltown Station
• Fortnightly Pay
• Generous leave provisions
• Temporary full-time position, working 35 hours per week (3-year contract)
• Salary from $149,302.83 to $161,869.03 per annum + 12% super

Contact:

For further information on this position please contact Jaime Nelson, Manager Customer Experience on [phone].

Campbelltown City Council is an Equal Employment Opportunity employer and values the unique contributions of all people. Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability are encouraged to apply.
Council also recognises the skills and attributes of veterans and welcomes applications from ex-service personnel.