Change Manager

Recruitment Sorted Pty Ltd; Canberra; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Recruitment Sorted Pty Ltd is seeking a Senior Change Manager to lead organisational change management for complex technology and cyber security initiatives in Canberra. Focus areas include people aspects of change, new processes, governance, and roles, working with business, technical and executive stakeholders.

The role requires substantial OC management experience at EL1-equivalent level, independence, and proven stakeholder engagement across a multidisciplinary environment.

Qualifications

• Substantial organisational change management experience at an EL1-equivalent level.
• Ability to work with a considerable degree of independence, exercise sound professional judgement and manage competing priorities.
• Ability to build productive relationships in a complex, multidisciplinary environment.
• A recognised relevant change management qualification such as Prosci, Change Management Institute accreditation, Agile Change Leadership or equivalent qualifications to the practitioner level.
• Familiarity with project and change management software such as Jira or Proxima.
• Previous experience supporting vulnerability management initiatives is desirable but not mandatory.
• Experience supporting the design or implementation of a divisional or enterprise operating model is desirable but not mandatory.

Responsibilities

• Develop, implement and maintain change management strategies, plans, frameworks, procedures and supporting artefacts.
• Assess stakeholder impacts, change readiness, risks, dependencies and organisational capacity.
• Translate complex technical and strategic information into clear business impacts and practical change interventions.
• Develop and deliver stakeholder engagement, communication and change-readiness activities.
• Facilitate workshops, consultations, impact assessments and readiness discussions.
• Support leaders, teams and stakeholders to understand and adopt new roles, responsibilities, governance arrangements, processes and ways of working.
• Identify and manage resistance to change and recommend proportionate mitigation strategies.
• Coordinate change activities across related cyber security initiatives, including identifying overlaps, dependencies and cumulative impacts.
• Support the development and implementation of an operating model, roadmap, implementation plan and performance measures.
• Establish and monitor measures of readiness, adoption, implementation progress and benefits.
• Prepare high-quality reports, briefs, presentations, communications and other change documentation.
• Maintain accurate, accessible and reusable change management records and artefacts.
• Provide professional advice, coaching and support in applying the endorsed change approach.
• Build internal change capability through mentoring, on-the-job coaching, structured knowledge-sharing sessions and staff shadowing.
• Document relevant methods, procedures and lessons learned to support continuity and reduce future contractor reliance.
• Perform other related organisational change management activities as reasonably directed.

Skills

Org Change Mgmt

Stakeholder Engmt

Impact Assessment

Readiness Assessment

Risk Management

Workshop Facilitation

Coaching & Knowledge

Vulnerability Mgmt Familiar

Regulated Environments

Comm & Negotiation

PM Change Experience 5y

Gov ICT Vulnerability

Education

Prosci

CMI Accreditation

Agile Change Leadership

Tools

Jira

Proxima

Job description

Security Clearance: Must be able to obtain Negative Vetting Level 1

Duration: Initial 12 months with extensions up to a maximum of 24 months

Functional Expertise: Organisational Change Management

Sub-functional Expertise: Change Management

Location of work: Canberra, ACT

Working arrangements: Hybrid. The successful candidate will be required to work onsite for the first 6 weeks before a hybrid flexible working arrangement may be considered. The candidate’s residential address must be within reasonable travel time and distance of the Canberra premises.

Description

Our client is seeking a Senior Change Manager to lead and coordinate organisational change management activities supporting complex technology and cyber security initiatives.

The Senior Change Manager will focus on the people aspects of change, including changes to business processes, tools and technology, job roles and organisational structures. Working with business, technical and executive stakeholders, the role will assess change impacts, readiness, risks and dependencies while supporting the adoption of new roles, responsibilities, governance arrangements, processes and ways of working.

The successful candidate must demonstrate substantial organisational change management experience at an EL1-equivalent level and be capable of working with a considerable degree of independence, exercising sound professional judgement and managing competing priorities in a complex, multidisciplinary environment.

Responsibilities

• Develop, implement and maintain change management strategies, plans, frameworks, procedures and supporting artefacts.
• Assess stakeholder impacts, change readiness, risks, dependencies and organisational capacity.
• Translate complex technical and strategic information into clear business impacts and practical change interventions.
• Develop and deliver stakeholder engagement, communication and change-readiness activities.
• Facilitate workshops, consultations, impact assessments and readiness discussions.
• Support leaders, teams and stakeholders to understand and adopt new roles, responsibilities, governance arrangements, processes and ways of working.
• Identify and manage resistance to change and recommend proportionate mitigation strategies.
• Coordinate change activities across related cyber security initiatives, including identifying overlaps, dependencies and cumulative impacts.
• Support the development and implementation of an operating model, roadmap, implementation plan and performance measures.
• Establish and monitor measures of readiness, adoption, implementation progress and benefits.
• Prepare high-quality reports, briefs, presentations, communications and other change documentation.
• Maintain accurate, accessible and reusable change management records and artefacts.
• Provide professional advice, coaching and support in applying the endorsed change approach.
• Build internal change capability through mentoring, on-the-job coaching, structured knowledge-sharing sessions and staff shadowing.
• Document relevant methods, procedures and lessons learned to support continuity and reduce future contractor reliance.
• Perform other related organisational change management activities as reasonably directed.

Requirements

• Substantial organisational change management experience at an EL1-equivalent level.
• Ability to work with a considerable degree of independence, exercise sound professional judgement and manage competing priorities.
• Ability to build productive relationships in a complex, multidisciplinary environment.
• A recognised relevant change management qualification such as Prosci, Change Management Institute accreditation, Agile Change Leadership or equivalent qualifications to the practitioner level.
• Familiarity with project and change management software such as Jira or Proxima.
• Previous experience supporting vulnerability management initiatives is desirable but not mandatory.
• Experience supporting the design or implementation of a divisional or enterprise operating model is desirable but not mandatory.

Key Capabilities

• Organisational change management.
• Stakeholder engagement and communication.
• Change impact and readiness assessment.
• Change risk and dependency management.
• Workshop and consultation facilitation.
• Change resistance management.
• Change capability development, coaching and knowledge sharing.Familiarity with vulnerability management systems such as Rapid7, Tenable, Archer, ForeScout or other vulnerability management experience is desirable.
• Demonstrated experience leading complex change initiatives in highly regulated environments. Provide detailed examples of experience managing large-scale change efforts in highly regulated environments (e.g. government, healthcare, financial sectors). Highlight the complexity of the change, key challenges, change success and outcomes achieved.
• Detail the candidate’s approach to stakeholder engagement and communications in multi-stream programs. Outline the candidate’s methodology for engaging and communicating with stakeholders across multiple workstreams. Include strategies used to maintain alignment across diverse teams, foster collaboration and ensure clear, consistent messaging during significant organisational change.
• Strong communication and negotiation skills and the ability to influence stakeholders at all levels including senior executives and external agencies.
• Minimum 5 years’ experience in project change management.
• At least 5 years’ experience in change management within large scale ICT projects for Federal Government with specific focus on vulnerability management projects.
• At least 5 years’ experience in change management within large scale ICT projects for Federal Government with specific focus on vulnerability management projects.