Change Analyst

Belron; Sydney; Presencial; AUD 120.000 - 150.000; Jornada completa

Descripción de la vacante

O'Brien in Australia is seeking an experienced Change Analyst to join our Transformation team, driving readiness and adoption across a major ERP implementation. You will work with the Change Manager, business leaders and SMEs to ensure a successful rollout.

You will develop change plans, coordinate activities, create communications, and track readiness and adoption metrics, with a focus on continuous improvement and stakeholder engagement.

Formación

• Experience in Change Management, Business Analysis, Transformation or Project Delivery.
• Strong analytical and problem-solving capability.
• Ability to translate complex information into clear, actionable insights.
• Excellent communication and stakeholder management skills.
• Strong organisational skills with the ability to manage competing priorities.
• Proactive, adaptable approach and a passion for continuous improvement.

Responsabilidades

• Work closely with the Change Manager, business leaders and SMEs to drive readiness and adoption across a large-scale ERP implementation.
• Conduct change impact and stakeholder assessments and support development of change plans.
• Coordinate change activities across multiple workstreams and develop communications and resources.
• Support stakeholder engagement workshops and feedback sessions.
• Track readiness, adoption metrics, risks and reporting to guide decision-making.
• Contribute to ongoing continuous improvement within the transformation program.

Conocimientos

Analytical thinking

Stakeholder engagement

Change management

Business analysis

Transformation

Project delivery

Problem solving

Communication

Organisational skills

Adaptable

Descripción del empleo

Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

-

At O'Brien, we're Australia's leading glass repair and replacement business, driven by innovation, customer excellence and continuous improvement.

We're undertaking a major enterprise transformation, replacing the systems that support our Finance, Procurement and Supply Chain operations with a new ERP platform. This is one of the most significant business change programs in our recent history and will shape how we operate for years to come.

To support this journey, we're seeking an experienced Change Analyst to join our Transformation team.

What You'll Be Doing

Working closely with the Change Manager, business leaders and SMEs, you'll play a key role in driving business readiness, stakeholder engagement and adoption across a large-scale ERP implementation.

As our Change Analyst, you'll help drive change readiness, engagement and adoption across the business by:

• Conducting change impact and stakeholder assessments
• Supporting the development and delivery of change plans
• Coordinating change activities across multiple workstreams
• Developing communications, presentations and change resources
• Supporting stakeholder engagement workshops and feedback sessions
• Tracking readiness, adoption metrics, risks and reporting

What You'll Bring

We're looking for someone who combines strong analytical thinking with excellent stakeholder engagement skills.

You'll ideally have:

• Experience in Change Management, Business Analysis, Transformation or Project Delivery
• Strong analytical and problem-solving capability
• The ability to translate complex information into clear, actionable insights
• Excellent communication and stakeholder management skills
• Strong organisational skills with the ability to manage competing priorities
• A proactive, adaptable approach and a passion for continuous improvement

Highly regarded:

• Experience supporting ERP, technology or large-scale transformation programs
• Exposure to change methodologies such as Prosci or APMG
• Experience within operational, customer-facing or field-based environments

Why Join O'Brien?

• Be part of a major enterprise transformation program
• Work with experienced leaders in a collaborative and supportive team
• Access genuine career development opportunities
• Enjoy flexible and modern ways of working
• Make a meaningful impact on employee and business outcomes
• Join a values-led organisation built on being Driven, Caring, Collaborative and Genuine

About O'Brien

For over 100 years, O'Brien has helped Australians when they need us most. Today, we're transforming how we work, innovate and serve our customers, creating exciting opportunities for people who want to shape the future.

If you're passionate about change, love turning insights into action and want to make a real impact, we'd love to hear from you.

If you meet the above criteria and you're seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you.

-

At O'Brien, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of Belron****® worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents.

Privacy: To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our Privacy Policy and Terms of Use.