Business Analyst

Homes Victoria; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

Homes Victoria is seeking a Business Analyst to help understand business problems through in-depth investigation and gather requirements for a new contract model that improves renter experience and efficiency. The role bridges commercial and procurement needs with the wider business.

The analyst will work with senior managers and executives and contribute to delivering a flexible, transparent contracting framework within Homes Victoria.

Qualifications

Responsibilities

• Engage with stakeholders to develop a comprehensive understanding of maintenance contracts and delivery processes and how they impact clients experience.
• Perform a detailed review of the current contracting model to create a clear set of requirements for the future contract.
• Support the re-contracting process in alignment with DFFH Procurement Processes and project milestones.

Job description

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

The Business Analyst helps understand business problems via in-depth investigation and gathering technical and non-technical information. Once the issue is clearly understood, the business analyst will detail the requirements for a solution and ensure the delivered solution meets those business requirements.

This role plays an advisory role to senior managers and exec teams. They help to bridge the gap between commercial/procurement requirements and the wider business.

This role is part of the team responsible for developing and implementing a new contract model that improves the renter experience, drives transparency, improves efficiency and remains flexible to the operational needs of Homes Victoria.

ACCOUNTABILITIES INCLUDE

• Engage with stakeholders to develop a comprehensive understanding of full range of maintenance contracts and maintenance delivery processes and how they impact department's clients experience.
• Perform a detailed review of the current contracting model with the Homes Victoria Branch to create a clear set of requirements for the future contract.
• Support the re-contracting process in alignment with DFFH Procurement Processes and project milestones.

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