Business Analyst

Victorian Government - Department of Families, Fairness, and Housing; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Victorian Government - Department of Families, Fairness and Housing is seeking a Business Analyst to understand and translate maintenance contracts and delivery processes into clear requirements for an improved renter experience. The role advises senior managers and bridges procurement and business needs within Homes Victoria.

Responsibilities include engaging stakeholders, reviewing the current contracting model, and supporting the re-contracting process in line with procurement milestones.

Qualifications

• Engage with stakeholders to develop a comprehensive understanding of full range of maintenance contracts and maintenance delivery processes and how they impact department's clients experience.

Responsibilities

• Engage with stakeholders to develop a comprehensive understanding of full range of maintenance contracts and maintenance delivery processes and how they impact department's clients experience.
• Perform a detailed review of the current contracting model with the Homes Victoria Branch to create a clear set of requirements for the future contract.
• Support the re-contracting process in alignment with DFFH Procurement Processes and project milestones.

Job description

THE ROLEThe Business Analyst helps understand business problems via in-depth investigation and gathering technical and non-technical information. Once the issue is clearly understood, the business analyst will detail the requirements for a solution and ensure the delivered solution meets those business requirements.This role plays an advisory role to senior managers and exec teams. They help to bridge the gap between commercial/procurement requirements and the wider business.This role is part of the team responsible for developing and implementing a new contract model that improves the renter experience, drives transparency, improves efficiency and remains flexible to the operational needs of Homes Victoria.ACCOUNTABILITIES INCLUDEEngage with stakeholders to develop a comprehensive understanding of full range of maintenance contracts and maintenance delivery processes and how they impact department's clients experience.Perform a detailed review of the current contracting model with the Homes Victoria Branch to create a clear set of requirements for the future contract.Support the re-contracting process in alignment with DFFH Procurement Processes and project milestones.Please open the position description to read more.HOW TO APPLYApplicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)Please apply to submit your interest in this position.