Certificate III Information Technology

Australian Training Company; Parramatta; On-site; AUD 28,000 - 33,000; Full time

Benefits offered by this job

Paid traineeship

Certificate III IT

Mentor & supervisor support

Hands-on IT experience

Job summary

Australian Training Company is offering an Information Technology Traineeship in Western Sydney for a motivated recent school leaver. You will gain hands-on IT experience in a school environment and work toward a Certificate III in Information Technology under the guidance of a supervisor and mentor.

Location: Western Sydney schools. Hours: Mon–Fri, 8:00am–4:00pm. This is a full-time traineeship with a two-year program and pathways into IT roles within the Diocese.

Qualifications

• Recent school leaver seeking IT entry-level experience.
• Reliable, punctual and eager to learn new skills.
• Willing to develop technical knowledge and assist in IT support.

Responsibilities

• Log and record IT issues using a ticketing system.
• Triaging issues and tracking resolution progress.
• Communicate with school staff and students about IT issues.
• Assist with general IT maintenance and technical support.
• Learn networking and support a large school network.
• Log and maintain IT assets records.
• Develop troubleshooting and problem-solving skills.

Skills

Willingness to learn

Reliable & punctual

Good communication

Team player

Job description

Information Technology Traineeship | Western Sydney

About the Opportunity

Australian Training Company is seeking a motivated recent school leaver to join the Catholic Schools Parramatta Diocese Information Technology Traineeship Program.

If you're interested in technology and want to turn that interest into a career, this is a fantastic entry-level opportunity to gain practical experience while working towards a Certificate III in Information Technology.

You’ll work in a school environment across Western Sydney, helping staff and students with technology issues while learning from experienced IT professionals. You’ll receive support from a school-based supervisor and a dedicated mentor throughout your traineeship.

The program has been running for over 20 years and offers a supportive, nurturing environment where you can develop your technical knowledge, communication skills and confidence.

Location: Schools across Western Sydney

Hours: Monday to Friday, 8:00am – 4:00pm

Employment: Full-time traineeship

Qualification: Certificate III in Information Technology

What You’ll Be Doing

Logging and recording IT issues through a ticketing system

Helping triage technology issues and track them through to resolution

Communicating with school staff and students about IT issues and their resolution

Assisting with general IT maintenance and technical support

Learning about networking and supporting a large technology network

Logging and maintaining records of IT assets

Developing troubleshooting and problem‑solving skills

Working alongside your school supervisor and dedicated mentor

Completing your Certificate III in Information Technology and associated training

You’ll gain exposure to a large network and modern technology while developing practical skills that can help launch your IT career.

We’re looking for someone who is:

A recent school leaver

Reliable, punctual and keen to learn

Willing to develop new technical skills and take on challenges

Able to follow instructions and work as part of a team

Prepared to complete the required training and qualification

The following would be advantageous but are not essential:

A genuine interest in computers, technology or IT support

Good verbal and written communication skills

Experience using computers, software or different technology systems

Enjoys problem‑solving and working out how things operate

Previous work experience, including retail, hospitality or customer service

Own transport is an advantage but not essential

No previous IT qualifications or professional experience are required. A willingness to learn and a positive attitude are what matter most.

What We Offer

A paid, full‑time traineeship

A Certificate III in Information Technology

Hands‑on experience supporting technology in a school environment

A dedicated mentor and support from an experienced school supervisor

Exposure to networking, IT ticketing systems, troubleshooting and asset management

A supportive and nurturing workplace

A two‑year employment program with opportunities to pursue further roles within the Diocese

Potential career pathways into Network and Technical Support Officer (NTSO) positions or school IT management roles, subject to vacancies and selection requirements

The National Training Wage Award will apply.

Ready to Start Your IT Career?

If you're a recent school leaver with an interest in technology and want to gain real‑world experience while earning a qualification, this could be the perfect opportunity.

Applicants must have full working rights in Australia to be eligible for an Australian traineeship.

Only suitable applicants will be contacted.