Centre Supervisor

Cumbre Sports Facility; Western Australia; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Casual positions

Evening & weekend shifts

Under the Fitness Industry Award

Friendly team

Job summary

Cumbre Sports Facility is seeking enthusiastic Centre Supervisors to oversee daily operations, supervise casual staff, and ensure a safe, welcoming environment for customers. The role involves managing social sport activities, bookings and customer inquiries with a focus on high service standards.

Ideal candidates will have leadership skills, strong communication, and availability for evenings and weekends.

Qualifications

• Leadership and people management skills.
• Excellent communication and customer service abilities.
• Ability to multitask and prioritise in a busy facility.
• Reliable, organised, and capable of working independently.
• Professional and approachable demeanor.
• Interest in sport, recreation and community engagement.

Responsibilities

• Oversee day-to-day operations during your shift to ensure a safe and welcoming environment.
• Coordinate casual staff and supervise a small team.
• Manage competition administration, fixtures, results, and enquiries.
• Support café operations and bar service.
• Handle court bookings and schedule activities with smooth operation.
• Provide outstanding customer service and address incidents professionally.
• Maintain cleanliness, presentation and safety standards across the facility.
• Ensure opening, closing and operational procedures are followed.

Skills

Leadership

Communication

Customer service

Multitasking

Reliability

Organization

Decision making

Education

RSA certificate

Job description

• Casual

Description

Join the Cumbre Sports Facility Crew!

Cumbre Sports Facility is looking for enthusiastic, reliable and confident Centre Supervisors to join our team!

We're seeking individuals who enjoy sport, thrive in a fast-paced environment and take pride in delivering outstanding customer service.

This is a hands-on supervisory role offering a variety of responsibilities in a busy, community-focused sporting facility.

About the Role

As a Centre Supervisor, you'll be responsible for overseeing the day-to-day operations of Cumbre Sports Facility during your shift, ensuring a safe, welcoming and enjoyable experience for all customers.

Your key responsibilities will include:

Overseeing social sporting competitions, including futsal, basketball and netball.

Managing competition administration, fixtures, results and general enquiries.

Supervising, supporting and coordinating a team of casual employees.

Assisting with café operations and providing service at our licensed bar.

Managing court bookings and ensuring the smooth operation of scheduled activities.

Delivering excellent customer service and handling enquiries, concerns and incidents professionally.

Maintaining high standards of cleanliness, presentation and safety throughout the facility.

Ensuring opening, closing and operational procedures are followed.

Supporting the overall efficient operation of the facility.

About You

We're looking for someone who:

Demonstrates strong leadership skills and takes initiative.

Has excellent communication, interpersonal and customer service skills.

Can multitask, prioritise responsibilities and solve problems effectively.

Is reliable, organised and comfortable working independently.

Maintains a positive, professional and approachable attitude.

Enjoys working with people of all ages and backgrounds.

Has an interest in sport, recreation and community engagement.

Is comfortable supervising and supporting casual employees.

Can remain calm and make sound decisions in a busy environment.

Previous experience in sports administration, recreation facilities, hospitality, customer service or team supervision will be highly regarded.

Current Responsible Service of Alcohol (RSA) certificate.

Availability to work evenings and weekends.

Full Australian working rights.

Availability

We have casual positions available, with shifts across weekdays and weekends.

Weekdays: Between 4:00 pm and 10:00 pm

Weekends: Between 7:00 am and 7:00 pm.

Flexibility to work across different days and times is highly desirable.

Remuneration

Remuneration will be in accordance with the Fitness Industry Award 2020 (MA000094), including applicable casual loading and penalty rates.

Be part of a friendly and supportive team.

Work in a vibrant, community-focused sporting environment.

Enjoy a varied and engaging role where no two shifts are the same.

Develop your leadership, customer service and sports administration skills.

Play an important role in delivering enjoyable sporting experiences for our community.