Programs Assistant

Belgravia Health and Leisure Group Pty Ltd; City of Brisbane; On-site; AUD 34,000 - 44,000; Part time

Job summary

Belgravia Leisure is seeking a Program Assistant at South Pine Indoor Sports Complex in Brendale to support day-to-day operations, assist guests, and help maintain a welcoming venue environment. The role involves café duties, setup for sports and events, cleaning, and assisting with internal programs and services.

Open 7 days a week with peak foot traffic in evenings and weekends; starting as a casual employee with potential for permanency for the right candidate who demonstrates exceptional

Qualifications

• Current First Aid Certificate (Level 2).
• Current CPR Certificate.
• Police Check.
• Working with Children Check or equivalent.
• Strong customer service background.
• Barista trained and food handling experience.
• Evening and weekend work availability.

Responsibilities

• Assist guests with inquiries and provide customer service in a fast-paced venue.
• Help with cleaning, setting up for sports and events, and cafe duties.
• Support internal programs and services and ensure venue presentation.
• Open and close venue tasks as required.

Skills

Customer service

Attention to detail

Flexible

Punctual

Reliable

Venue operations

Tools

Microsoft Office

Job description

QLD, South Pine Indoor Sports Complex– Brendale 4500

Moreton Bay Region

• Start your leisure career with the leading leisure and venue operator!
• Great staff perks and access to amazing leisure & aquatic venues
• Opportunity to make a real difference in a supportive team

This is a great opportunity for a passionate and innovate program specialist who enjoys taking personal ownership of developing great programs for the community.

The Venue

Moreton Bay Region is again sprinting ahead of the field to be Olympics ready, completing the brand new $15.8 million Indoor Centre. The stadium can host 2,000 fans in show court mode and it even doubles as a venue to host community events and conferences, with five brand-new multipurpose rooms and suites.

South Pine Indoor Sports Complex is the hub for many sporting clubs in the area. The stadium offers the opportunity to all local sporting clubs to take advantage of this amazing, well-equipped space. The stadium caters for basketball, netball, volleyball, badminton, futsal and many more sports and community programs.

The Role

Reporting directly to the Stadium Venue Manager, the Program Assistant’s primary responsibility is to assist in the day-to-day operations of the facility. You will be a customer service champion and have an eye for detail. Your tasks will involve assisting our guests with their inquiries, cleaning and setting up for sports and event, working in the café and facilitating any internal program and services.

Your cover letter should state your availability for the role as we are open 7 days a week. Evenings and weekends being our peak foot traffic. You will commence as a casual employee but a permanent role could to created for the right individual that displays exceptional customer service skills.

Skills & Attributes:

• Delivering exceptional Customer Service to our customers and user groups
• Able to work under pressure in a fast-paced environment.
• Must be flexible and willing to learn.
• Be hardworking, punctual and reliable.
• Perform day to day tasks to ensure the venue operates safely and effectively.
• Be responsible for venue opening and closing tasks including venue presentation
• Assisting with cleaning duties when required

ESSENTIAL:

• Current First Aid Certificate (Level 2)
• Current CPR Certificate
• Police Check
• Current Working with Children Check or equivalent
• Strong customer service background
• Barista trained and food handling experience
• Must have evening and weekend work availability.

DESIRABLE:

• Competent ability with Microsoft Office and prior experience/knowledge of sales processes
• Basketball and/or Futsal experience/referee qualifications will be highly regarded
• Barista trained and food handling experience

The Company

Belgravia Leisureis part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.