Assistant Duty Manager

Sim Play Golf; Sydney; On-site; AUD 32,000 - 44,000; Part time

Benefits offered by this job

Competitive salary package

Employee perks

Leadership role with autonomy

Growth with new sports brand

Energetic work environment

Job summary

Sim Play Golf in Sydney is seeking a venue operator to support day-to-day facility operations, ensuring simulator bays function smoothly and members and guests receive exceptional service. The role requires hands-on management of operations, strong customer service, and attention to presentation and safety.

The position is described as Part-Time or Casual with a Tuesday and Sunday requirement, offering a flexible schedule and opportunities to grow with a new sports brand in a dynamic, energetic

Qualifications

• Experience in facility, venue, hospitality, leisure or customer service operations.
• Strong communication and customer service skills.
• Ability to work independently and manage operational responsibilities.
• Practical problem-solving skills and the ability to troubleshoot issues.
• Strong attention to detail, presentation and cleanliness.
• Understanding of workplace health and safety responsibilities.
• Flexibility to work opening and closing shifts, including weekends where required.
• Holding a valid RSA and managing compliance with RSA and all relevant legislative requirements (or willingness to obtain one).
• Current Working with Children’s Check (or willingness to obtain one).
• Ability to work Tuesday and Sunday.
• Strong customer service and conflict resolution skills.
• Basic PC computer skills including troubleshooting.
• Passionate about sports, particularly golf.

Responsibilities

• Open and close the facility as required.
• Work independently when required to maintain consistent facility operations.
• Manage the efficient day-to-day running of facility operations.
• Ensure all simulator bays are operating effectively and troubleshoot issues where required.
• Deliver exceptional customer service to members and guests.
• Handle escalated customer enquiries and complaints professionally.
• Maintain venue presentation, cleanliness and operational readiness.
• Ensure compliance with facility policies and procedures.
• Maintain workplace health and safety standards and respond to incidents when required.

Skills

Experience in facility/venue/hospitali

Tools

Basic PC computer skills

Job description

Support the smooth, efficient day-to-day operation of the facility, ensuring simulator bays are functioning effectively and members and guests receive exceptional service. This role oversees venue presentation, operational standards, customer enquiries and compliance with workplace health and safety requirements.

must be able to work on Tuesday and Sunday. This role can be Part-Time or Casual.

Key responsibilities

• Open and close the facility as required
• Work independently when required to maintain consistent facility operations
• Manage the efficient day-to-day running of facility operations
• Ensure all simulator bays are operating effectively and troubleshoot issues where required
• Deliver exceptional customer service to members and guests
• Handle escalated customer enquiries and complaints professionally
• Maintain venue presentation, cleanliness and operational readiness
• Ensure compliance with facility policies and procedures
• Maintain workplace health and safety standards and respond to incidents when required

What we're looking for

• Experience in facility, venue, hospitality, leisure or customer service operations
• Strong communication and customer service skills
• Ability to work independently and confidently manage operational responsibilities
• Practical problem-solving skills and the ability to troubleshoot issues effectively
• Strong attention to detail, presentation and cleanliness
• Understanding of workplace health and safety responsibilities
• Flexibility to work opening and closing shifts, including weekends where required
• Holding a valid RSA and managing compliance with RSA and all relevant legislative requirements (or willingness to obtain one)
• Current Working with Children’s Check (or willingness to obtain one)
• Ability to work Tuesday and Sunday
• Strong customer service and conflict resolution skills
• Basic PC computer skills including troubleshooting
• Passionate about sports, particularly golf

Why Join Sim Play Golf?

At Sim Play Golf, we're committed to investing in our people and creating opportunities for growth and development.

What We Offer

• Competitive salary package and employee perks
• Leadership role with autonomy
• Opportunity to grow with a new sports brand
• Dynamic, energetic work environment