Venue Manager

Super Sports; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Professional development

Participation bonus scheme

Access to multiple centre facilities

Job summary

Super Sports Australia seeks an enthusiastic Venue Manager to boost participation across our Brisbane sports centres in Acacia Ridge and Carina. You will drive operations, marketing, and program development to engage Junior and Adult players and teams, from grassroots to elite levels.

The role covers customer service, staff management, event draws, social media, and partnerships. 2pm–10pm four days a week plus one weekend day, with salary, super and commission.

Responsibilities

• Receive and action customer enquiries via phone, website, email, and social media; bookings via Square & Opensports.
• Develop and recruit players, teams, leagues, tournaments, and programs across Junior and Adult levels.
• Contribute to business planning with program creation, media distribution, budgeting and cost estimation.
• Handle admin tasks: records, staff rostering, draws, communications, bookings, SOPs, stock ordering.
• Create marketing material (Canva) and manage social media, website, EDM via Mailchimp.
• Perform light maintenance and resolve onsite issues; liaise with external contractors.
• Be contact person for external contractors such as cleaning and maintenance.

Job description

Super Sports Australia provides unique opportunities for people of all ages and skill levels to participate in sports activities mainly Futsal and Pickleball, with more sports coming soon, such as, 5 a side soccer, basketball, netball, dodgeball, floor ball, paddle from grassroots through to elite.

We are now on the look-out for an enthusiastic Venue Manager with a focus to increase participation based in Brisbane to work across our sports centres in Acacia Ridge and Carina. As the Venue Manager, you will be instrumental in creating and achieving the long-term vision of increased sport participation. Your involvement with this role will help current & next generation participate in more sports in Brisbane, Queensland, and Australia.

As the Venue Manager, you will be responsible for:

• Receiving and actioning all customer enquiries through mediums such as phone, website, email, and social media. Booking management is via Square & Opensports platforms.
• Business development in the form of creating, recruiting and maintaining players, teams, leagues, tournaments & programs across our sports both Junior and Adult, community & elite levels.
• Add to the business plan in conjunction with Super Sports, including program creation, media distribution, budgeting and cost estimation.
• Administration tasks such as record keeping, staff management incl training & rostering, creating league draws (Sportstg, Dribl, Squadi), customer communication, bookings and allocations, maintaining SOP documents, ordering of canteen stock, apparel and merchandise for shop
• Creation of marketing and advertising material (Canva), maintenance of business social media outlets, including and not limited to, official website, Instagram pages, Facebook pages, and Email direct marketing (EDM) via Mailchimp.
• Light maintenance tasks ensuring the venue is in the best possible condition.
• Problem solving ability on the spot, dealing with customer concerns and staff.
• Contact person for external contractors incl cleaning and maintenance etc

What’s in it for you?

• Salary + super + commission
• Professional Development support and opportunities
• Participation bonus scheme
• Access to multiple centre facilities
• Days and hours of full-time position will be 4 days during the week (2pm - 10pm) and one day on the weekend.
• First Aid Certificate
• Current CPR Certificate
• Working with Children Check
• Drivers Licence
• Physically fit capable lifting boxes, goals, pulling nets etc
• RSA - Responsible Service of Alcohol
• Advantage to anyone with experience with square up platform

We also have casual positions available within our venues at Acacia Ridge and Carina. This includes evening and weekends shifts.

For further information please contact: