Centre Leader Cheltenham

Pacific Smiles Group; Melbourne; On-site; AUD 100,000 - 125,000; Full time

Benefits offered by this job

Ongoing training

Career progression opportunities

Long‑term career pathways

Support from regional and national ops

Job summary

Pacific Smiles Group in Cheltenham is seeking a hands‑on Practice Manager to lead a 3‑chair centre focused on general dentistry. You’ll drive daily operations, staffing, and patient experience with support from regional and national teams.

The role offers a permanent full‑time roster (Mon–Fri) and opportunities for leadership development within a growing national network.

Qualifications

• Experience in dental or healthcare operations — as a Practice Manager, Senior DA, or team leader.
• Confidence managing the daily operations of a busy centre.
• Strong leadership and communication skills with ability to coach and develop others.
• Excellent organisational skills and attention to detail.
• Proactive, solutions‑focused mindset and willingness to roll up your sleeves.
• Genuine passion for patient care and teamwork.

Responsibilities

• Lead, mentor and motivate your team to deliver an exceptional patient experience every time.
• Manage rosters, appointment scheduling, patient flow and centre presentation.
• Support dentists to deliver efficient, high‑quality general dental care.
• Ensure compliance with clinical and operational policies and procedures.
• Monitor key performance metrics and identify opportunities for improvement.
• Partner closely with your Regional Manager on business goals, team development and centre growth.

Skills

Team leadership

Operations management

Customer service

Communication

Job description

Practice Manager Cheltenham 3-chair centre | Westfield Southland Full-time leadership role | Supportive, established team | Grow your leadership career

We’re looking for an enthusiastic and hands‑on Practice Manager to lead our established Cheltenham dental centre. With 3 chairs and a strong focus on general dentistry, this centre provides quality, accessible care to the local community. This is an ideal opportunity for an experienced people leader or a Senior Dental Assistant or Assistant Practice Manager ready to step up. You’ll be supported by your Regional Manager and national teams to develop your leadership skills and make your mark in a rewarding, fast‑paced environment.

What we offer

• Permanent full-time position (Monday to Friday roster)
• Established 3-chair centre providing general dental services
• Competitive salary package with career progression opportunities
• Friendly, community‑focused team and loyal patient base
• Ongoing training, coaching and leadership development
• Support from experienced regional and national operations teams
• A growing national network offering long‑term career pathways

About the role

As Practice Manager, you’ll take responsibility for the daily operations of the Cheltenham centre, ensuring a positive and professional environment for both patients and your team.

• Lead, mentor and motivate your team to deliver an exceptional patient experience every time
• Manage rosters, appointment scheduling, patient flow and centre presentation
• Support dentists to deliver efficient, high‑quality general dental care
• Ensure compliance with clinical and operational policies and procedures
• Monitor key performance metrics and identify opportunities for improvement
• Partner closely with your Regional Manager on business goals, team development and centre growth

About you

You’re approachable, organised and team‑oriented — the kind of leader who leads by example and knows how to bring out the best in others. You take pride in your centre, care about your patients, and love creating a positive environment for your team.

• Experience in dental or healthcare operations — as a Practice Manager, Senior DA, or team leader
• Confidence managing the daily operations of a busy centre
• Strong leadership and communication skills, with the ability to coach and develop others
• Excellent organisational skills and attention to detail
• A proactive, solutions‑focused mindset and willingness to roll up your sleeves
• A genuine passion for patient care and teamwork

Why join Pacific Smiles?

At Pacific Smiles, we’re building a network of centres that deliver quality, accessible, and patient‑focused dental care across Australia. Our Practice Managers are supported by dedicated regional and national teams, and have access to the tools, resources and training they need to succeed. Join us at Cheltenham and take the next step in your leadership journey, supported, valued, and set up for success.

Please Note:

To work in Dental in QLD, you are required to hold a Blue Card for paid employment (at no cost to you). You can discuss this further with us during an interview if you have any concerns.

As part of our team, you’ll enjoy:

• A positive and professional work environment with strong teamwork and collaboration.
• Ongoing training and career development opportunities to help you advance.
• The chance to work alongside experienced dental practitioners and support staff.
• Job stability with a well‑established and growing organisation.

We operate Pacific Smiles Dental and Nib Dental Care centres along the East Coast, and we exclusively manage HBF Dental Centres in Western Australia. That means more opportunities for Dental Assistants, leadership positions and support staff to build a fulfilling career.

If you’re passionate about patient care and want to be part of a team that values your skills and dedication, Pacific Smiles Group is the place for you!