Centre Administrator & Family Onboarding Lead

Green Leaves Early Learning Centres Pty; Hobart; Vor Ort; AUD 60.000 - 70.000; Vollzeit

Benefits dieser Stelle

Supportive culture

Induction & ongoing support

Weekly pays

Retention wage boost

Childcare discount 60%

Career development opportunities

Supplier discounts

Wellness week & flu shots

Breakfast & barista coffee

Zusammenfassung

Green Leaves Early Learning Centres Pty seeks a Centre Administrator to warmly welcome families and staff, manage enrolments and accounts in QikKids and Salesforce, and support the Centre Leadership team. This role emphasizes superb customer service, organisation, and proactive communication.

You will handle enrolments, tours, and inquiries while coordinating with maintenance and suppliers to maintain a welcoming environment. A strong background in admin and childcare compliance is preferred.

Qualifikationen

• Experience with QikKids system and navigating Kiosk
• State Working with Children Check or safety screening
• Exceptional customer service skills, written and verbal
• Excellent written and verbal communication skills
• Highly organized with ability to juggle demands and priorities
• Experience with Salesforce system
• Knowledge of CCSS Guidelines
• Proficiency in Word, Excel, PowerPoint

Aufgaben

• Welcoming families, children and team in a friendly, professional manner
• Conducting centre tours and assisting with enrolments and orientations
• Managing enrolments and family accounts in QikKids and Salesforce
• Handling phone, email, debt collection and walk-in queries
• Contributing to Centre Leadership team
• Liaising with maintenance and suppliers to keep the centre presentable
• Ensuring tasks are completed accurately and reliably
• Handling difficult conversations with professionalism

Kenntnisse

Exceptional customer service

Written and verbal communication

Highly organized

Salesforce experience

QikKids navigation

CCSS knowledge

Microsoft Word

Microsoft Excel

PowerPoint

Ausbildung

Working with Children Check

First Aid & CPR (HLTAID012)

National Police Clearance

Proda ID

Tools

QikKids

Salesforce

Jobbeschreibung

Green Leaves Early Learning Centres Pty seeks a Centre Administrator to warmly welcome families and staff, manage enrolments and accounts in QikKids and Salesforce, and support the Centre Leadership team. This role emphasizes superb customer service, organisation, and proactive communication.

You will handle enrolments, tours, and inquiries while coordinating with maintenance and suppliers to maintain a welcoming environment. A strong background in admin and childcare compliance is preferred.