Centre Administrator: Welcoming, Enrolments & Systems Pro

Green Leaves Early Learning Centres Pty; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Weekly Pays

Educator Retention Grant Wage Boost

Childcare Discount 75% off gap fee

Development programs and internal upsk

Supplier discount program

Wellness week and flu shots

Breakfast and barista coffee

Job summary

Green Leaves Early Learning Centres Pty is seeking a Centre Administrator to support families, children and the team with welcoming service, enrolment processing and strong admin systems. You will work closely with the Centre Leadership team to maintain smooth operations and a positive environment.

You will handle enrolments in QikKids and Salesforce, manage inquiries, coordinate tours and support debt collection while ensuring accuracy and a high level of customer service.

Qualifications

• Rostered shifts Mon-Fri, 7:30am–5:30pm, 37.5 hours per week.
• Current VIC Working with Children Check.
• Current VIC Child Protection and National Child Safety Training Certificates.
• Current First Aid and CPR (HLTAID012).
• National Police Clearance within last 6 months and Proda ID.

Responsibilities

• Welcoming families, children and team in a friendly and professional way.
• Conduct Centre tours, assist enrolments and orientations.
• Manage enrolments and family accounts in QikKids and Salesforce.
• Prioritise tasks while handling phone, email, debt collection and walk-in queries.
• Support Centre Leadership with people and leadership responsibilities.
• Liaise with maintenance, suppliers and contractors to maintain Centre presentation.
• Deliver accurate administrative work with reliability and consistency.
• Handle difficult conversations with outstanding customer service.

Skills

Customer service

Administrative systems

Team coordination

Prioritisation

Interpersonal communication

Tools

QikKids

Salesforce

Job description

Green Leaves Early Learning Centres Pty is seeking a Centre Administrator to support families, children and the team with welcoming service, enrolment processing and strong admin systems. You will work closely with the Centre Leadership team to maintain smooth operations and a positive environment.

You will handle enrolments in QikKids and Salesforce, manage inquiries, coordinate tours and support debt collection while ensuring accuracy and a high level of customer service.