Centre Administrator — Early Learning & Family Support

Journey Early Learning Careers; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Journey Early Learning Gumdale is seeking a Centre Administrator who is organized, friendly and proactive to join our welcoming team. You’ll manage enrolments, family enquiries and day-to-day administration to ensure a smooth, supportive experience for families and staff.

Working with the Centre Manager, you’ll maintain records, support CCS enquiries and centre documentation while building positive relationships with families and educators in a busy, rewarding environment.

Qualifications

• Previous administration or customer service experience, ideally within Early Childhood Education.
• Strong organisational skills and attention to detail.
• Excellent communication and relationship-building skills.
• Experience with Xap or similar childcare management systems.

Responsibilities

• Be the friendly first point of contact for families, children and visitors.
• Manage enrolment enquiries, waitlists, centre tours and family communications.
• Support CCS enquiries, accounts and enrolment processes.
• Maintain accurate records, attendance information, billing and centre documentation.
• Assist the Centre Manager with daily administration, reporting and compliance requirements.
• Build positive relationships with families and educators while supporting smooth centre operations.

Skills

Administration experience

Customer service

Organisational skills

Communication

Microsoft Office

Xap childcare system

CCS knowledge

Tools

Xap system

Job description

Journey Early Learning Gumdale is seeking a Centre Administrator who is organized, friendly and proactive to join our welcoming team. You’ll manage enrolments, family enquiries and day-to-day administration to ensure a smooth, supportive experience for families and staff.

Working with the Centre Manager, you’ll maintain records, support CCS enquiries and centre documentation while building positive relationships with families and educators in a busy, rewarding environment.