Central Paediatric Admin Team Lead

Children's Health Queensland Hospital and Health Service; Brisbane; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Opportunities for professional growth

Annual pay increases

12.75% employer superannuation

Salary packaging

Employee wellness program

Job summary

Children's Health Queensland Hospital and Health Service (CHQ HHS) is seeking an Administration Team Leader to guide an administration team, improve processes and support the Child and Youth Community Health Division. You will coordinate rosters, payroll and workloads while ensuring timely, accurate service delivery across multiple clinical services.

You will lead workflow improvements, interpret procedures, manage referrals and scheduling, and engage internal and external stakeholders to

Qualifications

• Leads and coaches an administration team to support child health services.
• Coordinates workflow and rosters, payroll activities, and workload management.
• Interprets procedures and develops work instructions to improve admin systems.

Responsibilities

• Coordinate, manage and lead workflow of administration staff and rosters.
• Ensure administrative duties are completed efficiently within timeframes and guided by procedures.
• Lead referrals, revenue optimisation, waitlists, bookings, cancellations and rescheduling in information systems.
• Maintain skills in Microsoft Office and hospital software to support patient services.
• Conduct audits and monitor reporting to improve customer service and professional standards.

Skills

Leadership

Coaching

Payroll management

Workflow management

Stakeholder communication

Tools

Microsoft Office

SRWS

HBCIS

ESM

TIMS

PureCloud

Job description

Children's Health Queensland Hospital and Health Service (CHQ HHS) is seeking an Administration Team Leader to guide an administration team, improve processes and support the Child and Youth Community Health Division. You will coordinate rosters, payroll and workloads while ensuring timely, accurate service delivery across multiple clinical services.

You will lead workflow improvements, interpret procedures, manage referrals and scheduling, and engage internal and external stakeholders to