Administration Team Leader

Queensland Health; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Annual pay increases

Employer superannuation

Leave loading

Salary packaging

Wellness program

Work/life balance

Job summary

Queensland Health is seeking an Administration Team Leader to lead the MINM administration team, ensuring efficient services and alignment with leadership frameworks and values.

You will coach staff, manage HR functions such as payroll and leave, optimise procedures, and support hospital leadership with high-level administrative support and effective office systems.

Qualifications

• Leadership experience in healthcare administration.
• Experience coaching and developing staff.
• Ability to review and improve administrative processes and procedures.

Responsibilities

• Lead and mentor the MINM administration team to deliver efficient administrative operations.
• Manage administrative support staff, including scheduling, workloads, leave coverage, and HR functions such as payroll.
• Review reporting systems and procedures to optimise work practices and ensure policy compliance.
• Coordinate meetings, prepare agendas, take minutes, and allocate tasks for MINM Leadership.
• Maintain high-level proficiency in Microsoft Office and hospital information systems to support patient service delivery.
• Handle daily operational challenges independently and resolve issues using sound judgement.
• Perform other ad hoc duties as required by MINM Leadership.

Skills

Leadership

Coaching

Performance management

HR experience

Tools

Microsoft Office

HBCIS

RIS/PACS

Job description

The Administration Team Leader will lead, manage, plan, coordinate, monitor and evaluate the administration team in the provision of administrative support to ensure efficient administration services while focusing on performance, management, operational capability, service delivery and deliverables.

About the Role

In this role you will coach and support others to deliver for children, young people and families (Leader of Others) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:

• Provide leadership and mentorship to the Medical Imaging and Nuclear Medicine (MINM) administration team. Empower staff to build collaborative relationships, facilitate knowledge sharing, and champion best practices for efficient administrative operations.
• Manage administrative support staff, including developing work schedules, distributing workloads, coordinating leave coverage, conducting performance evaluations, and overseeing HR functions such as payroll and leave management.
• Review reporting systems, administrative procedures, and operational manuals to optimise work practices. Supervise and counsel staff to ensure full compliance with organisational policies.
• Facilitate the Performance Coaching and Development process for administrative staff, identifying training needs and supporting professional growth.
• Provide high-level, confidential administrative support to the Medical Imaging Leadership team, including coordinating meetings, preparing agendas, taking minutes, and managing task allocation.
• Maintain high-level proficiency in Microsoft Office applications and hospital information systems (such as HBCIS and RIS/PACS) to support patient service delivery.
• Manage daily operational challenges autonomously, using sound judgement to resolve pressing issues where established procedures may be lacking or unclear.
• Perform other ad hoc duties as directed by MINM Leadership and the Administration Lead, Division of Critical Care.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here.