Administration Team Leader

Children's Health Queensland Hospital and Health Service; Brisbane; On-site; AUD 90,000 - 115,000; Full time

Benefits offered by this job

Professional development

Salary packaging

Employer superannuation contribution

Annual leave loading

Wellness program

Work-life balance

Job summary

Children's Health Queensland Hospital and Health Service is seeking an Administration Team Leader to guide the MINM administration team, optimise services, and deliver reliable support for paediatric care. The role focuses on staff coaching, HR functions, and efficient workflows.

You will drive performance, manage schedules, leave coverage, and coordinate meetings while maintaining high standards of confidentiality and accuracy in a busy hospital environment.

Qualifications

• Experience leading an administrative team in a healthcare setting.
• Strong understanding of payroll and leave management.
• Excellent communication and stakeholder management.
• Ability to implement process improvements and coach staff.

Responsibilities

• Provide leadership and mentorship to the MINM administration team.
• Manage administrative staff schedules, workloads, leave coverage, and HR functions.
• Review procedures and manuals to optimise work practices.
• Facilitate performance coaching and staff development.
• Provide confidential admin support to leadership, including meetings and minutes.
• Maintain high proficiency in Microsoft Office and hospital systems.
• Manage daily operational challenges autonomously.
• Perform other duties as directed by MINM Leadership.

Skills

Leadership

People management

HR administration

Payroll & leave mgmt

MS Office

Hospital systems

Stakeholder engagement

Tools

HBCIS

RIS/PACS

Job description

The Administration Team Leader will lead, manage, plan, coordinate, monitor and evaluate the administration team in the provision of administrative support to ensure efficient administration services while focusing on performance, management, operational capability, service delivery and deliverables.

About The Role

In this role you will coach and support others to deliver for children, young people and families (Leader of Others) in accordance with the Children's Health Queensland Leadership Excellence Framework and the Queensland Public Service and the CHQ values. Your contribution will include:

• Provide leadership and mentorship to the Medical Imaging and Nuclear Medicine (MINM) administration team. Empower staff to build collaborative relationships, facilitate knowledge sharing, and champion best practices for efficient administrative operations.
• Manage administrative support staff, including developing work schedules, distributing workloads, coordinating leave coverage, conducting performance evaluations, and overseeing HR functions such as payroll and leave management.
• Review reporting systems, administrative procedures, and operational manuals to optimise work practices. Supervise and counsel staff to ensure full compliance with organisational policies.
• Facilitate the Performance Coaching and Development process for administrative staff, identifying training needs and supporting professional growth.
• Provide high-level, confidential administrative support to the Medical Imaging Leadership team, including coordinating meetings, preparing agendas, taking minutes, and managing task allocation.
• Maintain high-level proficiency in Microsoft Office applications and hospital information systems (such as HBCIS and RIS/PACS) to support patient service delivery.
• Manage daily operational challenges autonomously, using sound judgement to resolve pressing issues where established procedures may be lacking or unclear.
• Perform other ad hoc duties as directed by MINM Leadership and the Administration Lead, Division of Critical Care.

Inclusion and diversity

To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and inclusion. CHQ is an equal opportunity employer.

Some of the great benefits of working at CHQ HSS

Benefits

If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:

• Opportunities for professional growth and development
• Competitive renumeration
• Annual pay increases
• 12.75% employer superannuation contribution
• 17.5% annual leave loading
• Salary packaging
• Employee wellness and assistance program
• Work/life balance, variety, and flexibility

You can find out more about why it's so great to work at CHQ HHS here .

Occupational group

Administration