Cellar Door Sales Lead – Wine Experience & Events

Work Initiatives; Maitland; Sur place; AUD 65 000 - 85 000; Plein temps

Résumé du poste

Work Initiatives is seeking a motivated cellar door supervisor to lead daily operations at Tulloch Wines’ Cellar Door Sales. You will mentor staff, drive sales, and ensure excellent guest experiences. The role covers stock control, tastings, rostering, and event support with some travel for offsite duties.

Required are RSA certification, strong wine knowledge, and proficiency in CRM, MS Office, and booking platforms. Weekend work and a valid Australian work right are essential.

Qualifications

• RSA certification and wine service experience are essential.
• Experience in cellar door or hospitality management is required.
• Strong sales, marketing and customer service skills are a must.

Responsabilités

• Oversee day-to-day cellar door operations and staff performance.
• Lead tastings, rosters, and training for new staff.
• Maintain stock accuracy, orders and deliveries, reporting issues.
• Manage customer experiences, events and offsite activities as needed.
• Ensure health and safety compliance and proper liquor licensing records.

Connaissances

Sales & marketing

Customer service

Staff leadership

Stock control

Roster management

Event coordination

CRM usage

Microsoft Office

Booking platforms

Ecommerce basics

Formation

RSA certification

WSET Level 1

Outils

Rezdy

CRM systems

POS systems

MS Office Suite

Description du poste

Work Initiatives is seeking a motivated cellar door supervisor to lead daily operations at Tulloch Wines’ Cellar Door Sales. You will mentor staff, drive sales, and ensure excellent guest experiences. The role covers stock control, tastings, rostering, and event support with some travel for offsite duties.

Required are RSA certification, strong wine knowledge, and proficiency in CRM, MS Office, and booking platforms. Weekend work and a valid Australian work right are essential.