Cellar Door & Marketing Coordinator

St Maur Wines; Exeter; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Superannuation

Job summary

St Maur Wines in the NSW Southern Highlands is seeking an engaging, organised person to coordinate our cellar door, wine club and day-to-day marketing activities. This hands-on role would suit someone from hospitality, tourism, premium retail, events, customer service or marketing who enjoys working with people and has an interest in wine.

You will work with management and external marketing resources to implement a marketing program and support wine club memberships, orders and tastings,

Qualifications

• Must have strong customer service and communication skills.
• Experience in hospitality, retail, events or marketing preferred.
• Comfort with digital platforms and creating content.

Responsibilities

• Welcomes cellar door visitors and conducts wine tastings.
• Coordinates memberships, communications, orders and wine releases.
• Creates social media, email and website content and responds to online enquiries.
• Supports wine club events and special tastings.
• Reconciles accounts and assists with reporting.

Skills

Customer service

Hospitality experience

Marketing basics

Social media

Communication skills

Education

RSA certification

Tools

MYOB

Job description

If you are interested in working for St Maur, we’d like to hear from you. We have a small and dedicated team of staff that are passionate about our wines and brands.

St Maur is currently recruiting for the following positions:

St Maur Wines is a family-owned, single-estate wine producer in the NSW Southern Highlands. We are looking for an engaging and organised person to coordinate our cellar door, wine club and day-to-day marketing activities. This hands‑on role would suit someone from hospitality, tourism, premium retail, events, customer service or marketing who enjoys working with people and has an interest in wine.

The role

• Welcome cellar door visitors and conduct engaging wine tastings
• Create memorable customer experiences, generate sales and introduce customers to the St Maur Wine Club
• Coordinate memberships, member communications, orders and wine releases
• Create social media, email and website content and respond to online enquiries
• Support wine club events and special tastings
• Process orders and assist with stock control and reporting
• Coordinate casual cellar door staff when required

You will work with St Maur management and external marketing resources to implement an agreed marketing program.

About you

We are looking for someone who offers:

• Strong customer service, communication and organisational skills
• Experience in hospitality, tourism, retail, events or marketing
• Confidence conducting tastings, speaking with customers and using digital platforms
• An interest in wine and a willingness to develop your knowledge
• A current RSA, driver licence and reliable transport

Previous wine industry experience is desirable but not essential. Applicants must live in, or be willing to relocate to, the Southern Highlands.

Salary and roster

$65k – $75k plus superannuation – based on experience. The role requires working both Saturday and Sunday on three weekends out of every four. One full weekend off will be rostered during each four-week cycle, with weekday days off provided when weekends are worked.

St Maur Wines is on the lookout for someone local to help us out with 3-4 hours of bookkeeping each week (around half a day, on-site at the winery in Exeter).

If you’re comfortable with MYOBand happy getting stuck into the day-to-day, this could be a great little role.

What You’ll Be Doing:

• Reconciling accounts & statements
• Following up invoices
• Putting together some simple reports

We’re after someone who’s organised, reliable and can work independently.