Catering Sales Manager

1 Hotel Melbourne; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

50% discount on food and beverage

25% discount on spa treatments

Discounted accommodation at hotels

Complimentary overnight stay per year

Paid birthday leave

Wellness initiatives

Learning and development through our e

Job summary

1 Hotel Melbourne is seeking a relationship-focused Catering Sales Manager to grow our catering business, create exceptional events for clients and help deliver revenue goals.

Working with senior leaders, you will develop new business, nurture existing clients and guide events from enquiry to final details, ensuring seamless execution across hotel departments.

Qualifications

• Four years of sales experience in luxury hotel or hospitality environment.
• Strong client service and relationship-building skills.
• Ability to manage priorities and work to targets.
• Confidence interpreting budgets and financial information.

Responsibilities

• Develop and deliver sales plans to win new business in your assigned market and support opportunities across other markets.
• Build strong relationships with prospective and existing clients, growing accounts and repeat business.
• Achieve individual and team revenue targets in line with the Catering budget.
• Consult with clients on event requirements and confirm contracts, payments, guarantees, setups and changes.
• Maintain accurate client information, sales activity and function details in Delphi.
• Prepare event floor plans using Social Tables and coordinate event requirements with hotel departments.
• Conduct site inspections and represent the hotel at trade shows, familiarisations and other sales activities.
• Attend relevant sales meetings, briefings and team rallies.
• Communicate professionally with clients, colleagues and partners, and contribute to a positive, collaborative team environment.

Skills

Relationship building

Sales & business development

Customer service

Budget reading

Multitasking

Communication

Education

Hospitality qualification

Tools

Delphi

Social Tables

Job description

At 1 Hotel Melbourne, we bring people together through thoughtful, memorable experiences. We’re looking for a relationship-focused Catering Sales Manager to grow our catering business, create exceptional events for our clients and help deliver our revenue goals.

Working closely with the Director of Catering, Director of Sales and hotel teams, you’ll build new business, develop existing client relationships and guide events from the first enquiry through to the final details.

About us

1 Hotel Melbourne is a nature-inspired luxury hotel on the Yarra River. We combine thoughtful design, genuine hospitality and a focus on sustainability to create a welcoming place for guests, locals and our team. As part 1 Hotels collection, we believe that caring for the planet and caring for people go hand in hand.

If you’re excited to grow client relationships and bring exceptional events to life, we’d love to hear from you.

What you’ll do

• Develop and deliver sales plans to win new business in your assigned market and support opportunities across other markets.
• Build strong relationships with prospective and existing clients, growing accounts and repeat business.
• Achieve individual and team revenue targets in line with the Catering budget.
• Consult with clients on event requirements and confirm contracts, payments, guarantees, setups and any changes.
• Maintain accurate client information, sales activity and function details in Delphi.
• Prepare event floor plans using Social Tables and coordinate event requirements with hotel departments.
• Conduct site inspections and represent the hotel at trade shows, familiarisations and other sales activities.
• Attend relevant sales meetings, briefings and team rallies.
• Communicate professionally with clients, colleagues and partners, and contribute to a positive, collaborative team environment.

What you’ll bring

• At least four years’ sales experience in a luxury hotel or hospitality environment.
• A relevant qualification and confidence using industry systems.
• Strong client service, communication and relationship-building skills.
• The ability to manage competing priorities, work to targets and follow through on details.
• Confidence reading and interpreting budgets and financial information.
• Flexibility to work in a 24/7 hotel environment, including around event needs.

Why work with us?

At 1 Hotel Melbourne, we believe great hospitality starts with a team that feels supported, inspired and proud of what they do. Our team member benefits include:

• 50% discount on food and beverage offerings.
• 25% discount on spa treatments.
• Discounted accommodation at hotels around the world.
• A complimentary overnight stay for each year of service.
• Paid birthday leave.
• Wellness initiatives, team activities and access to our Employee Assistance Program.
• Recognition and reward programs.
• Learning and development through our online training platform.
• Local and global career opportunities across 1 Hotels and Starwood.
• Supportive leaders who invest in coaching and development.