Casual Visitor Experience Host & Retail Associate

NSW Department of Planning, Housing and Infrastructure; Sydney; Sur place; AUD 49 000 - 69 000; Temps partiel

Résumé du poste

Botanic Gardens of Sydney is seeking a Visitor Services Officer to engage visitors, handle retail and ticket sales, and support daily operations across our gardens and Calyx space. You will be part of a vibrant team delivering memorable visitor experiences and sales outcomes.

The role suits customer-focused individuals who can work flexibly, including weekends, and thrive in a dynamic public venue environment. Training and support are provided to help you succeed.

Qualifications

• Experience in retail, visitor services or customer-facing roles.
• Strong communication and a friendly, helpful approach.
• Ability to handle cash and digital bookings.
• Comfort with point-of-sale technology and rapid learning.
• Willingness to work flexible hours, including weekends.

Responsabilités

• Answer enquiries and assist visitors to enhance their experience.
• Process retail sales and ticket transactions accurately.
• Maintain shop floor appearance and assist with the Calyx exhibition space.
• Engage with visitors to promote products and experiences.

Connaissances

Retail experience

Customer service

Cash handling

POS systems

Clear communication

Flexible hours

Outils

POS systems

Digital booking

Description du poste

Botanic Gardens of Sydney is seeking a Visitor Services Officer to engage visitors, handle retail and ticket sales, and support daily operations across our gardens and Calyx space. You will be part of a vibrant team delivering memorable visitor experiences and sales outcomes.

The role suits customer-focused individuals who can work flexibly, including weekends, and thrive in a dynamic public venue environment. Training and support are provided to help you succeed.