Casual Tech-Savvy Retail Consultant — Flexible Rosters

Singtel; Strathfield; Remote; AUD 33,000 - 44,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

Counselling services 24/7

Flexible rosters

Job summary

Optus in Strathfield is seeking a Casual Retail Service Consultant to greet customers and deliver memorable service experiences. You will explore our range of tech products, explain solutions in simple terms, and help customers find personalised outcomes.

Bring a friendly, proactive attitude and strong teamwork to a diverse retail team. Flexible rosters and a customer-focused workplace are core features of this role.

Qualifications

• Experience delivering standout customer experiences in a retail or service setting.
• Strong communication and problem-solving skills with a positive attitude.
• Ability to explain tech products clearly and assist customers effectively.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explain tech products and services in simple, helpful terms.
• Identify customer needs and provide personalised solutions.
• Collaborate with the team to maintain a welcoming environment.

Skills

Customer service

Communication

Tech literacy

Problem solving

Job description

Optus in Strathfield is seeking a Casual Retail Service Consultant to greet customers and deliver memorable service experiences. You will explore our range of tech products, explain solutions in simple terms, and help customers find personalised outcomes.

Bring a friendly, proactive attitude and strong teamwork to a diverse retail team. Flexible rosters and a customer-focused workplace are core features of this role.