Casual Tech Retail Consultant - Flexible Rosters

Singtel Group; Melbourne; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

25% off Optus products

Employee networks and diversity Initi"

Wellbeing support services

Flexible rosters

Job summary

Optus in Craigieburn, Melbourne, is seeking a Casual Retail Service Consultant who loves helping customers and brings positive energy to every interaction. You’ll explore our range of tech products, explain solutions simply, and uncover customer needs to tailor personalised offers.

Join a welcoming team with flexible rosters, supportive colleagues, and a culture that values diversity and excellent service. The role emphasises going the extra mile with genuine care and building lasting

Qualifications

• Understand customer needs and deliver genuine support.
• Explain tech products clearly and tailor solutions.
• Maintain composure in challenging situations.
• Build friendly, customer‑first environment in-store.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explore tech products and share knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions.
• Work with the team to create a warm, welcoming store environment.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus in Craigieburn, Melbourne, is seeking a Casual Retail Service Consultant who loves helping customers and brings positive energy to every interaction. You’ll explore our range of tech products, explain solutions simply, and uncover customer needs to tailor personalised offers.

Join a welcoming team with flexible rosters, supportive colleagues, and a culture that values diversity and excellent service. The role emphasises going the extra mile with genuine care and building lasting