Casual Retail Tech Consultant – Flexible Rosters

Singtel Group; Melbourne; On-site; AUD 33,000 - 44,000; Full time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail or Opt

Job summary

Optus in the Melbourne region is seeking a vibrant Casual Retail Service Consultant to join our Pakenham team. If you love helping customers and bringing positive energy to every interaction, we'd love to have you on board!

You will explore our range of tech products, deliver standout experiences, and work with a friendly team to create a welcoming store environment. Flexible rosters and supportive networks are part of the role.

Qualifications

• Customer service focus and genuine care for customers.
• Ability to explain tech products in simple, helpful terms.
• Empathetic listening and practical problem-solving.
• Ability to stay calm and respectful during challenging inquiries.
• Strong collaboration and accountability within the team.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that's simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech knowledge

Problem solving

Composure under pressure

Teamwork

Job description

Optus in the Melbourne region is seeking a vibrant Casual Retail Service Consultant to join our Pakenham team. If you love helping customers and bringing positive energy to every interaction, we'd love to have you on board!

You will explore our range of tech products, deliver standout experiences, and work with a friendly team to create a welcoming store environment. Flexible rosters and supportive networks are part of the role.