Casual Tech Retail Consultant - Flexible Rosters, 25% Off

Optus Enterprise; Melbourne; Hybrid; AUD 40,000 - 57,000; Part time

Benefits offered by this job

35 AUD p/h + super + loadings

25% off Optus products

Exclusive retailer discounts

Wellbeing support services 24/7

Flexible rosters

Job summary

Optus Craigieburn is hiring a Casual Retail Service Consultant to join our friendly team. You’ll greet customers, explain products, and tailor solutions to individual needs while maintaining a welcoming environment.

The role emphasizes enthusiastic service, technical guidance, and a customer-first attitude in a fast-paced retail setting. You’ll work with a supportive crew, enjoy flexible rosters, and benefit from staff discounts and wellbeing support.

Qualifications

• Service Superpower: understand customer needs and deliver genuine support.
• Tech Explorer: explain tech in simple terms and guide to solutions.
• Problem Solving Pro: listen with empathy and act with integrity.
• Composure Under Pressure: handle difficult enquiries calmly and respectfully.
• Team Spirit: collaborate with teammates to create a customer-first environment.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with optimism and care.
• Explore our tech range and share knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions that brighten their day.
• Work with the team to foster a warm, welcoming store environment.

Skills

Customer service

Communication

Problem solving

Teamwork

Job description

Optus Craigieburn is hiring a Casual Retail Service Consultant to join our friendly team. You’ll greet customers, explain products, and tailor solutions to individual needs while maintaining a welcoming environment.

The role emphasizes enthusiastic service, technical guidance, and a customer-first attitude in a fast-paced retail setting. You’ll work with a supportive crew, enjoy flexible rosters, and benefit from staff discounts and wellbeing support.