Casual Tech & Customer Experience Consultant

Singtel Group; Gladstone Regional; On-site; AUD 35,817 - 44,083; Part time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail"s"

Job summary

Optus in Gladstone is seeking a vibrant Casual Retail Service Consultant to help customers with connectivity and tech solutions. You’ll be the face of Optus, delivering warm, personalised service and turning enquiries into tailored recommendations.

You’ll explore our range of products, share simple explanations, and create welcoming in-store experiences. Flexible rosters and a supportive team await you, with opportunities to grow your retail skills.

Qualifications

• Customer service experience preferred.
• Ability to explain tech products in simple terms.
• Empathy and calm problem solving when assisting customers.
• Team player with a friendly, customer‑first approach.

Responsibilities

• Be the face of Optus, delivering standout customer experiences.
• Explore our range of tech products and explain them accessibly.
• Uncover customer needs and deliver personalised solutions.
• Create a welcoming in-store environment where customers feel supported.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus in Gladstone is seeking a vibrant Casual Retail Service Consultant to help customers with connectivity and tech solutions. You’ll be the face of Optus, delivering warm, personalised service and turning enquiries into tailored recommendations.

You’ll explore our range of products, share simple explanations, and create welcoming in-store experiences. Flexible rosters and a supportive team await you, with opportunities to grow your retail skills.