Casual Tech & Customer Experience Consultant

Singtel Group; City Of Mandurah; Presencial; AUD 30.000 - 41.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Counselling support

Flexible rosters

Descripción de la vacante

Optus is seeking a Casual Retail Consultant in Mandurah to deliver outstanding customer experiences. You’ll explore our tech range, share knowledge in simple terms, and tailor solutions that make customers’ day sparkle.

Join a welcoming team that values energy, empathy and a customer‑first mindset. Expect flexible rosters, inclusive culture, and opportunities to grow with a leading Australian telecom provider.

Formación

• Strong customer service focus and friendly demeanor.
• Ability to explain tech products clearly to customers.
• Empathetic listening and practical problem solving.
• Calm, respectful approach to challenging enquiries.

Responsabilidades

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Conocimientos

Customer service

Tech guidance

Problem solving

Composure under pressure

Team collaboration

Descripción del empleo

Optus is seeking a Casual Retail Consultant in Mandurah to deliver outstanding customer experiences. You’ll explore our tech range, share knowledge in simple terms, and tailor solutions that make customers’ day sparkle.

Join a welcoming team that values energy, empathy and a customer‑first mindset. Expect flexible rosters, inclusive culture, and opportunities to grow with a leading Australian telecom provider.