Casual Retail Experience Consultant

Junee Southern Cross; Sydney; Hybrid; AUD 43,000 - 61,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive discounts with retail allies

Counselling and wellbeing support

Job summary

Optus is seeking a vibrant Casual Retail Service Consultant for our Merrylands store. You’ll deliver standout customer experiences, share tech knowledge, and bring optimism, curiosity and genuine care to every interaction.

Join a supportive team with flexible rosters and access to exclusive discounts, wellbeing support and diversity networks. If you love helping people and creating memorable moments, we’d love you on board.

Qualifications

• Ability to understand customer needs and deliver genuine support.
• Explain tech simply and guide customers to solutions.
• Empathetic listener with integrity.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions that make their day.
• Work as one team to craft a welcoming environment where customers feel supported and memorable moments happen.

Skills

Service superpower

Tech explorer

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a vibrant Casual Retail Service Consultant for our Merrylands store. You’ll deliver standout customer experiences, share tech knowledge, and bring optimism, curiosity and genuine care to every interaction.

Join a supportive team with flexible rosters and access to exclusive discounts, wellbeing support and diversity networks. If you love helping people and creating memorable moments, we’d love you on board.