Casual Retail Consultant — Tech & Customer Experience

Optus; Australia Plains; On-site; AUD 41,000 - 58,000; Part time

Benefits offered by this job

25% off Optus products

Counselling and support services

Flexible rosters

Job summary

Optus is hiring a Casual Retail Consultant for our Rundle Mall team. You’ll be the face of Optus, delivering standout customer experiences with optimism and genuine care, while guiding customers through our range of tech products in a simple and accessible way.

You’ll bring your personality to uncover needs, deliver personalised solutions, and help cultivate a warm, welcoming shop environment where memorable moments happen every day. Flexible rosters and strong team support await.

Qualifications

• Experience delivering exceptional customer service and building rapport.
• Ability to explain tech products simply and clearly.
• Strong communication and interpersonal skills.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech explorer

Problem solving

Calm under pressure

Team spirit

Job description

Optus is hiring a Casual Retail Consultant for our Rundle Mall team. You’ll be the face of Optus, delivering standout customer experiences with optimism and genuine care, while guiding customers through our range of tech products in a simple and accessible way.

You’ll bring your personality to uncover needs, deliver personalised solutions, and help cultivate a warm, welcoming shop environment where memorable moments happen every day. Flexible rosters and strong team support await.