Casual Tech Concierge — Retail Customer Champion (Flexible)

Singtel Group; Perth; On-site; AUD 24,000 - 32,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

Staff networks: Culture Connect, Elev8

Job summary

Optus in Australia is seeking a casual Retail Service Consultant for the Mirrabooka team. You will be the face of Optus, delivering outstanding customer experiences and helping customers explore a range of tech products. Share knowledge clearly, uncover needs, and tailor solutions with warmth and enthusiasm.

Join a supportive team with flexible rosters, wellbeing resources, and exclusive staff discounts. This role offers a lively retail environment with opportunities to grow customer-service

Qualifications

• Understand customer needs and provide genuine support.
• Explain tech products in simple terms to customers.
• Turn challenges into practical solutions with empathy.

Responsibilities

• Be the face of Optus and deliver standout customer experiences.
• Explore tech products and share knowledge in a simple, helpful way.
• Identify customer needs and deliver personalised solutions.
• Foster a warm, welcoming environment where customers feel supported.

Skills

Customer service

Tech support

Problem solving

Calm under pressure

Team player

Job description

Optus in Australia is seeking a casual Retail Service Consultant for the Mirrabooka team. You will be the face of Optus, delivering outstanding customer experiences and helping customers explore a range of tech products. Share knowledge clearly, uncover needs, and tailor solutions with warmth and enthusiasm.

Join a supportive team with flexible rosters, wellbeing resources, and exclusive staff discounts. This role offers a lively retail environment with opportunities to grow customer-service