Casual Retail Tech Consultant – Flexible Rosters

Optus; Perth; On-site; AUD 43,000 - 56,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive partner discounts

Counselling & wellbeing support

Flexible rosters

Job summary

Optus is seeking a Casual Retail Service Consultant to join the Mirrabooka team. You’ll be the face of Optus, delivering standout customer experiences and guiding customers through tech products with clarity and care.

You’ll uncover needs, tailor solutions, and help create a welcoming store environment. This role offers flexible rosters and the chance to grow within a supportive retail team at Optus.

Qualifications

• Deliver genuine customer service with a positive attitude.
• Explain tech products in simple, helpful terms.
• Uncover customer needs and tailor solutions.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Tech explainer

Problem solving

Composure under pressure

Team player

Job description

Optus is seeking a Casual Retail Service Consultant to join the Mirrabooka team. You’ll be the face of Optus, delivering standout customer experiences and guiding customers through tech products with clarity and care.

You’ll uncover needs, tailor solutions, and help create a welcoming store environment. This role offers flexible rosters and the chance to grow within a supportive retail team at Optus.