Casual Shift Leader

GYG; Bundaberg; Presencial; AUD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible rosters

Uniforms provided

Meal discounts

Training & development

Career progression

Cultural celebrations

Descripción de la vacante

Guzman y Gomez in Australia is seeking a Shift Leader to guide a busy team, coach staff, and deliver great guest experiences while upholding food safety and quality standards.

You will lead with energy during mornings, nights and weekends, contribute to KPIs, and enjoy flexible rosters, training, and progression into management.

Formación

• RSA and First Aid certificates (or willingness to obtain them).
• Availability to work a mix of mornings, nights and weekends.
• Experience supervising or leading a team in a fast-paced hospitality, café, restaurant or retail environment.
• Strong leadership and communication skills.
• Ability to drive KPIs and uphold food safety and quality standards.

Responsabilidades

• Lead the Shift: Keep the crew motivated, organised and having fun, especially when things get busy.
• Coach & Support: Help crew members build their skills and confidence while delivering great service.
• Drive Results: Help the team achieve key KPIs, including speed, service and sales targets.
• Keep Standards High: Lead by example and ensure food safety, cleanliness, product quality and GYG standards are met.
• Be a Team Player: Jump in wherever you're needed to keep the shift running smoothly.

Conocimientos

Leadership

High Energy

People Skills

Culture Fit

Availability

Educación

RSA certificate

First Aid certificate

Descripción del empleo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences. Your role will see you leading, coaching and motivating the team to enhance the guest experience while upholding the highest food safety and quality standards, ensuring every guest receives the best. Your leadership will set the tone for operational excellence and foster a positive work environment for the crew.

Key Responsibilities

• Lead the Shift: Keep the crew motivated, organised and having fun, especially when things get busy.
• Coach & Support: Help crew members build their skills and confidence while working together to deliver great service.
• Drive Results: Help the team achieve key KPIs, including speed, service and sales targets.
• Keep Standards High: Lead by example and make sure food safety, cleanliness, product quality and GYG standards are always on point.
• Be a Team Player: Jump in wherever you're needed, support the team and help keep the shift running smoothly.

What You Bring

• Leadership Experience: Previous experience supervising or leading a team in a fast-paced hospitality, café, restaurant or retail environment.
• High Energy: A positive, resilient attitude and the ability to stay calm and upbeat when things get busy.
• People Skills: You enjoy working with people, communicating clearly and helping others succeed.
• Culture Fit: A genuine passion for great food, teamwork and fast-paced fun.
• Availability: Availability to work a mix of mornings, nights and weekends is required.

What’s in it for you?

So much! Here’s just some of what you can expect when you join the GYG team:

• Flexible rosters and employment stability to help you balance work with everything else life throws your way
• Free, comfortable GYG uniforms and exclusive merch
• Heavily discounted GYG meals-because who doesn’t love a GYG feed?
• Comprehensive training and ongoing support to help you succeed in your role
• Leadership development and career progression, with pathways into Assistant Restaurant Manager and beyond
• Cultural celebrations including Day of the Dead, Cinco de Mayo and more

Qualifications

RSA and First Aid certificates (or the willingness to obtain them)

Additional Information

We’re committed to providing a safe and secure environment for our team and guests. As part of our recruitment process, successful candidates will be required to provide a valid Police Check and complete employment verification.