Shift Leader

Guzman y Gomez Mexican Kitchen; Cairns Regional; On-site; AUD 36,000 - 44,000; Full time

Benefits offered by this job

Free uniforms & merch

Fair pay & flexible rosters

Heavily discounted meals

Uncapped referral program ($200 per)

Job summary

Guzman y Gomez Mexican Kitchen is seeking a Shift Leader to guide the team through busy service periods, uphold food safety and quality, and drive guest satisfaction. You will train crew members and actively improve service levels while maintaining a fast-paced, friendly environment.

The role offers opportunities to develop leadership skills and advance within the company, with a supportive management team and a culture celebrating Mexican heritage.

Qualifications

• Experience leading a team in a busy environment.
• Experience delivering exceptional customer service.
• Willingness to complete Food Safety Supervisor certificate.
• Willingness to undertake Responsible Service of Alcohol course.
• Availability to work Full time or Part Time is considered.

Responsibilities

• Lead the team during busy service periods and motivate staff.
• Provide crew training and development to improve service quality.
• Champion food safety and food quality standards.
• Engage with guests to enhance overall experience.

Skills

Leadership

Customer service

Food safety certificate

RSA certificate

Full/Part-time availability

Job description

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

The Shift Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

• Experience leading or supervising a team within a busy environment
• Experience delivering exceptional customer service
• Completed or willingness to complete Food Safety Supervisor certificate
• Completed or willingness to undertake Responsible Service of Alcohol course
• Availibility to work Full time or Part Time is considered

What's in it for me?

• Free GYG uniforms and exclusive GYG merch
• Fair pay, flexible rosters, and employment stability
• Heavily discounted GYG meals
• An uncapped referral program! Bring your mates and earn $200 per successful referral, with the possibility of winning a brand new car each year!
• Comprehensive training and support to set you up for success
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• A fun, hard-working and fast paced team environment, with supportive managers
• Development opportunities to grow your leadership skills, including the option to progress from Shift Leader to Assistant Restaurant Manager and beyond
• The possibility of owning your own franchise or joining our corporate office in future

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we’ve been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.