Casual Rostering & Admin Support — Community Care

Bayside City Council; Melbourne; Sur place; AUD 61 000 - 66 000; Temps partiel

Avantages offerts par ce poste

Free onsite staff parking

Hybrid work travel program

Résumé du poste

Bayside City Council is seeking casual Rostering Support roles based at the Corporate Centre in Sandringham. Work available Monday to Friday up to 38 hours per week. Band 3 hourly rate plus 12% superannuation.

Assist Rostering Officers to maintain rosters for support workers, respond to routine calls, and ensure accurate service notes are recorded in the client management system. We value diversity and inclusion in our workforce.

Qualifications

• Excellent communication skills with the capacity to handle high volumes of calls.
• Demonstrated organisational skills and ability to work in a fast-paced environment.
• Excellent attention to detail.
• Understanding of the needs of older people, people with disabilities and their carers.
• Experience in administration of aged care programs would be well regarded.

Responsabilités

• Maintaining rosters for support workers and responding to routine client and support worker calls.
• Provide an excellent customer experience through phone contact and occasional face-to-face contact.
• Assist rostering officers to ensure rosters reflect service requests and client bookings.
• Inputting accurate service notes and information into Council's client management system in a timely way.

Connaissances

Excellent communication skills

Strong organisational skills

Attention to detail

Customer service orientation

Phone and client coordination

Description du poste

Bayside City Council is seeking casual Rostering Support roles based at the Corporate Centre in Sandringham. Work available Monday to Friday up to 38 hours per week. Band 3 hourly rate plus 12% superannuation.

Assist Rostering Officers to maintain rosters for support workers, respond to routine calls, and ensure accurate service notes are recorded in the client management system. We value diversity and inclusion in our workforce.