Casual Retail Tech & Service Consultant | Flexible Hours

Optus; Frankston; Presencial; AUD 32.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

25% off Optus products

Exclusive discounts with retail and QP

Counselling and support services 24/7

Flexible rosters

Descripción de la vacante

Optus is seeking a Casual Retail Service Consultant to join the Karingal team in Victoria. You’ll help customers explore tech products, share practical knowledge in a simple, accessible way, and deliver friendly, genuine service that makes their day.

With flexible rosters and a supportive team, you’ll contribute to a welcoming store environment where customers feel heard, valued, and confident choosing Optus solutions.

Formación

• Service Superpower: understand customer needs, provide genuine support, and drive great outcomes.
• Tech Explorer: help customers make sense of tech by breaking things down and guiding to the right solutions.
• Problem Solving Pro: listen with empathy, act with integrity, and turn challenges into practical solutions.
• Composure Under Pressure: navigate difficult enquiries with empathy and resolve them for the customer.
• Team Spirit: build connections with teammates, stay accountable, and create a customer-first environment.

Responsabilidades

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share knowledge simply and accessibly.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Conocimientos

Service mindset

Tech explainer

Problem solving

Calm under pressure

Team player

Descripción del empleo

Optus is seeking a Casual Retail Service Consultant to join the Karingal team in Victoria. You’ll help customers explore tech products, share practical knowledge in a simple, accessible way, and deliver friendly, genuine service that makes their day.

With flexible rosters and a supportive team, you’ll contribute to a welcoming store environment where customers feel heard, valued, and confident choosing Optus solutions.