Casual Retail Tech Advisor – Flexible Rosters & 25% Off

Optus; Melbourne; On-site; AUD 40,000 - 57,000; Part time

Benefits offered by this job

25% off Optus products

Access to exclusive discounts with our

Counselling and wellbeing support

Job summary

Optus is seeking a casual Retail Service Consultant to join the Karingal team in Australia. You’ll greet customers, share product knowledge, and tailor solutions with a friendly, can-do attitude. Bring energy to a supportive crew and contribute to a positive shopping experience.

You’ll be the face of Optus, helping customers navigate tech with clear explanations, and delivering personalised service that leaves a lasting impression. Flexible rosters support your lifestyle and wellbeing.

Qualifications

• Proven ability to understand customer needs and deliver genuine support.
• Able to explain tech in simple terms and guide customers to solutions.
• Empathetic communicator who remains calm; resolves issues effectively.
• Collaborative mindset; supports teammates and fosters a customer-first environment.

Responsibilities

• Be the face of Optus in-store, delivering standout customer experiences.
• Assist customers with tech products and services, explaining options clearly.
• Identify customer needs and propose personalised solutions.
• Foster a welcoming store atmosphere and teamwork to create memorable experiences.

Skills

Customer service

Tech literacy

Problem solving

Calm under pressure

Team player

Job description

Optus is seeking a casual Retail Service Consultant to join the Karingal team in Australia. You’ll greet customers, share product knowledge, and tailor solutions with a friendly, can-do attitude. Bring energy to a supportive crew and contribute to a positive shopping experience.

You’ll be the face of Optus, helping customers navigate tech with clear explanations, and delivering personalised service that leaves a lasting impression. Flexible rosters support your lifestyle and wellbeing.