Casual Retail Tech & Service Consultant

Singtel; Melbourne; Hybrid; AUD 39,000 - 47,000; Full time

Benefits offered by this job

25% off Optus products

Employee networks and diversity Initi

24/7 counselling and support services

Flexible rosters

Job summary

Optus in Melbourne Central is seeking a casual retail service consultant to welcome customers and deliver standout service with warmth and enthusiasm. You will help customers explore tech products, understand their needs, and provide friendly, practical solutions in a fast-paced retail setting.

Join a team that values collaboration, integrity, and customer care while offering flexible rosters and exciting perks.

Qualifications

• Previous experience in retail or customer-facing roles.
• Ability to explain tech products simply.
• Friendly and proactive attitude.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.
• Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.
• Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

Skills

Customer service

Communication

Tech literacy

Empathy

Teamwork

Job description

Optus in Melbourne Central is seeking a casual retail service consultant to welcome customers and deliver standout service with warmth and enthusiasm. You will help customers explore tech products, understand their needs, and provide friendly, practical solutions in a fast-paced retail setting.

Join a team that values collaboration, integrity, and customer care while offering flexible rosters and exciting perks.