Casual Retail Tech & Customer Advocate

Singtel Group; Penrith City Council; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

25% off Optus products

Exclusive retail discounts

Counselling and support 24/7

Job summary

Optus in Penrith is seeking a Casual Retail Service Consultant to join our on-site team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

You’ll share knowledge of tech products, uncover customer needs, and deliver personalised solutions with genuine care. Build connections with customers and teammates while contributing to a welcoming store atmosphere.

Qualifications

• Ability to understand customer needs and provide helpful solutions.
• Strong communication and interpersonal skills.
• Willingness to learn about Optus products and services.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and explain them simply.
• Identify customer needs and deliver personalised solutions.
• Work as one team to create a welcoming environment for customers.

Skills

Service mindset

Tech fluency

Empathy & communication

Team collaboration

Calm under pressure

Job description

Optus in Penrith is seeking a Casual Retail Service Consultant to join our on-site team. If you love helping people and bring positive energy to every interaction, we’d love to have you on board!

You’ll share knowledge of tech products, uncover customer needs, and deliver personalised solutions with genuine care. Build connections with customers and teammates while contributing to a welcoming store atmosphere.