Casual Retail Tech Consultant - Flexible Rosters Discounts

Optus; Australian Capital Territory; On-site; AUD 40,000 - 57,000; Part time

Benefits offered by this job

25% off Optus products

Flexible rosters

Counselling and wellbeing support 24/7

Job summary

Optus is seeking a Casual Retail Service Consultant for our Gungahlin store in Australia. If you love helping people and bring positive energy to every interaction, join a supportive team that values accountability and teamwork.

You will guide customers through our tech products, uncover needs, and deliver personalised solutions in a friendly in-store setting. Flexible rosters, great perks, and exclusive discounts accompany this role.

Qualifications

• Excellent customer service orientation.
• Ability to explain tech simply to customers.
• Empathy and integrity in problem solving.
• Calm and respectful handling of difficult enquiries.
• Team player with a customer-first mindset.

Responsibilities

• Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.
• Explore our range of tech products and services, sharing knowledge in a simple, helpful way.
• Uncover customer needs and deliver personalised solutions that make their day.
• Work as one team to create a warm, welcoming environment where customers feel supported.

Skills

Customer service

Tech product knowledge

Problem solving

Composure under pressure

Team spirit

Job description

Optus is seeking a Casual Retail Service Consultant for our Gungahlin store in Australia. If you love helping people and bring positive energy to every interaction, join a supportive team that values accountability and teamwork.

You will guide customers through our tech products, uncover needs, and deliver personalised solutions in a friendly in-store setting. Flexible rosters, great perks, and exclusive discounts accompany this role.