Casual Retail Tech Advisor – Customer-Focused

Optus; Perth; On-site; AUD 47,000 - 52,000; Full time

Benefits offered by this job

Competitive hourly rate

Staff discounts

Wellbeing support

Flexible rosters

Diversity & inclusion programs

Job summary

Optus is seeking a casual Retail Service Consultant to join our in-store Success team. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

You’ll explore a range of tech products and present simple, helpful solutions that meet customer needs. Bring your personality and strong communication to a team‑oriented role with flexible rosters, staff discounts, wellbeing support and inclusive culture.

Qualifications

• Customer-facing experience or willingness to engage with customers.
• Ability to explain tech products in simple terms.
• Strong communication and friendly attitude.

Responsibilities

• Be the face of Optus, delivering standout customer experiences with genuine care.
• Guide customers through tech products and services in simple, helpful terms.
• Uncover customer needs and deliver personalised solutions.
• Work with the team to maintain a welcoming store environment.

Skills

Customer empathy

Tech literacy

Communication

Team player

Calm under pressure

Job description

Optus is seeking a casual Retail Service Consultant to join our in-store Success team. You’ll be the face of Optus, delivering standout customer experiences powered by optimism and genuine care.

You’ll explore a range of tech products and present simple, helpful solutions that meet customer needs. Bring your personality and strong communication to a team‑oriented role with flexible rosters, staff discounts, wellbeing support and inclusive culture.